Service Center

Real Reviews From Verified Customers

Judy D.
3 out of 5
7/19/2023
The young man showed me where that button is to change the information window.
Jake A.
1 out of 5
7/19/2023
Upper control arm was replaced with one that is too large. It does not allow my tires to turn without significant rubbing. The violent steering shaking at high speeds was never addressed. Also, there is significant noise when braking. We will need this corrected asap.
James H.
5 out of 5
7/19/2023
Your service department, especially Ashley, have always done a Great job, and I will continue to use them,goinforward
Dwight R.
5 out of 5
7/19/2023
Great service. Everyone was great.
Cary C.
5 out of 5
7/18/2023
Timely efficiently done thank you
Lenetta C.
4 out of 5
7/17/2023
He met me at the door. Addressed me by name, very respectful. Service was quick.
William M.
5 out of 5
7/16/2023
Thanks to Zach. He was great.
Sue J.
5 out of 5
7/15/2023
Very happy and pleased thank you
Carisa W.
2 out of 5
7/15/2023
My appointment for a tire rotation was at 3:00. As of 4:15, they had not started on it yet. That’s very frustrating for something that only takes 20 minutes.
Ellen H.
4 out of 5
7/15/2023
I’m thankful for the two years of free service with my new highlander. It seems there were 3-4 extra Coad employees just standing around the check in area. Maybe they were training or something but it seemed like a waste of manpower. I’m also thankful for the free bottled water and snacks. I have recommended you to all my friends.
Steven F.
4 out of 5
7/14/2023
Best service yet tech left truck like she found it all safety and lane assist stuff turned off thanks
Gary D.
5 out of 5
7/14/2023
Ashley was very nice and very knowledgeable. She was friendly and let me know the others progress of the repair.
Carolyn T.
5 out of 5
7/14/2023
Fantastic service-quick and efficient!
Carl R.
4 out of 5
7/13/2023
All personnel that I dealt with were courteous, and Knowledgeable about any question. I asked about the car and a service. We were visiting family here in Paducah so this accounted for relieving a lot of the stress of the breakdown. Thank you.
David B.
5 out of 5
7/13/2023
Great customer service!
Marilyn W.
4 out of 5
7/13/2023
It was nice it did not take long to complete this service!
Wilma S.
5 out of 5
7/13/2023
Coad people are the best!! Very professional and caring people. I will always have a Toyota Highlander and I will always choose Coad Toyota..
Bradley O.
5 out of 5
7/13/2023
The staff was very knowledgeable and answered all of my questions.
Whenna Q.
5 out of 5
7/12/2023
You are completely professional and take great care of my Lexus. I really appreciate every aspect of your service. Thank you.
Timothy K.
4 out of 5
7/12/2023
Great overall experience I appreciate the help with the billing and time taken to do the job quickly.

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