Reading the bill after . It’s not much but it is oregon. Why was I changed a sales tax ?
Received a text message at 9:27am from John Noonan that said my vehicle was done. Received a voicemail at 11:40am from Isaiah saying they diagnosed vehicle and parts were in stock but truck would not be ready to go until 5:00pm. Went to pick it up at 5:00pm and service dept said truck is not ready and “that’s why we didn’t call you”.
An update that they needed it overnight as they didn’t have the parts , would have been helpful before I left work early and drove 1/2 hour to pick it up. Now it supposedly will be complete tomorrow at 10:30am.
Feeling lots of miscommunication from your dealership and do not trust your work as nothing has been as stated.
I 2as a little surprised by the lack of regular tours service but in the end the mechanic did make me feel they took care of some if the things snd completed 2/3 of the itens. It was the staff mechanics that I believe didn't originally work on it. And issah was not friendky in and ne yooned a fleet of cars si they couldn't vacumme my front careers, the next day as I sat unable yo open my hood or start my car I wachrd hoe unbusybtgey were with any fleet cars as they actually made me smile being funny with soap buckets and it was new years eve but I was suppose yo pick it up the might before snd no call. I love in my Toyota venza with my German Sheppard and it was and cold have been a tough situation. I was late as I fetl a sleep trying to keep my car running all night to make it. Abd could have vrought it back the next day as the alternator as stressed was most importantly done 5hat Dat. A few things were not done but it was just as confusing to communicate at pick up. Stagg all else wee frievfku and oll be back.
Brock did a great job! I'm glad I purchased my vehicle through Damian Lillard Toyota!
Very satisfied with my service
Superb service, great personnel, friendly, safe, clean the only suggestion I have is it if somebody spends over $500, you have to wash their vehicle and vacuum it
Always good service there!
Great job. It was fast and painless. John was Amazing and hilarious as well.
Great customer service. Had an annoying squeal from a belt and I was able to get in ASAP. Always good service that you can depend on. Thanks again!
It purrs like **** cat! Service people were friendly and competent! Thank uou
Friendly, knowledgeable, and timely service.
All questions and concerns addressed.
Thank you.
Isaiah was polite and professional. He listened to me and was very responsive to my concerns. The job was done in the amount of time he promised. Very happy with my service visit.
Everything was fine except I noticed that there is now a small black stain on the drivers seat that wasn’t there before. Can you take care of this?
Very well taken care of great people just an amazing experience being able to get a dream truck thankyou!
Excellent service as always!!
All generalizations are false, including this one
I am a loyal customer to Toyota because of your great service .
Serve margaritas in the waiting room.
The work was done in a very timely manor.
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