Only thing lacking was the **** the phone when I called in. No help and was crabby and not helpful at all and only added to my stress level. All the others when car brought in was wonderful.
8:45 appt they didn’t take my car into the shop until 9:15. Took 1 1/2 hours
Multipoint inspection is a joke. I need all 3 wiper blades and there was no mention of it
I tell everyone that I know who is looking for a vehicle to go to you
Great customer service every time I have been in to your dealership.
It was a great experience. Thank you for actually listening and fixing my original issue. I will be back to get everything fixed.
She did great a job with being very detailed
John Norman was excellent! He answered all our questions, a true professional with a good friend type attitude! Excellent customer service! Very kind.
Everything was super quick and simple. Easy to deal with.
Appreciate proactively reaching out to me to schedule the appointment. Quoted an hour and it was done sooner which is much appreciated. Short videos of the work done is pretty cool. Everyone knows Roth’s has the best donuts in town and you all were stocked. It’s the little things that set apart a good from a great experience, and this was a great experience!
Dave was very good and helpful in my book he was excellent at explaining the whole thing and if ever needed I will return thanks
You always do a great job.
Everyone I have encountered at Mac Toyota has been incredibly nice and helpful. This kind of customer service makes me want to stay with Toyota for our other purchases. And thank you for not trying to sell something we “need” every time we walk into the showroom. Trusting is something important when dealing with repair/service companies and so far so good! Thank you!
Your staff is friendly and professional. It is a pleasure to work with them.
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