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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2800 reviews 61%
4 star 1029 reviews 23%
3 star 133 reviews 3%
2 star 294 reviews 6%
1 star 299 reviews 7%
Review Us
Saundra C.
3 out of 5
4/24/2026
Very honest. No charge till the problem is figured out
Ed S.
1 out of 5
4/23/2026
The tires not rotated, got a lame excuse. Lost ALL confidence in your company. Sad
Rebecca R.
5 out of 5
4/23/2026
I give Nick 500000/5 stars !!!!
Philip D.
5 out of 5
4/23/2026
First Class Service and People...Totally Satisfied...Many Thanks
Goodwin H.
5 out of 5
4/22/2026
Most responsive, efficient, and personal. A very good communicator.
Amelia C.
4 out of 5
4/22/2026
We put very few miles on my car since we usually use the Tesla. However, my car always visits Lillard Toyota.
Todd C.
5 out of 5
4/22/2026
Timely and efficient done on my Corolla!
Gary P.
5 out of 5
4/22/2026
Very happy with the staff in the service department, very prompt and friendly!!
Jerry B.
5 out of 5
4/21/2026
Completely satisfied with Your service I received
Angelica B.
4 out of 5
4/19/2026
Our first oil change/service was great! I love the fact that they record the multi inspection and give explanations 10/10 experience
Jesse P.
5 out of 5
4/19/2026
Great staff and service
Ryan K.
5 out of 5
4/19/2026
Service Advisor was excellent!
Stan T.
1 out of 5
4/19/2026
While they had to remove the front bumper to replace the radiator I had asked them to check the left front bumper to fender gap telling them that when ever it's driven the bumper on the left as described pops out about an 1/8"gap,unfortunately it came home much worse????
Jeneanne U.
4 out of 5
4/18/2026
Great!]
Cathy B.
4 out of 5
4/18/2026
My service experience was amazing. The service staff greeted me as I came in the door and expedited our check in process immediately with kindness and a smile. Dylan was especially helpful by helping me solve a issue with my vehicle. He took pictures and had a solution to fix the issue by the end of the day.I wish more businesses had just a fraction of the wonderful, caring customer service that I received!
Jerald E.
2 out of 5
4/18/2026
90 minutes is quite long to wait for an oil change. Also radiator hose issue wasn’t communicated clearly. I don’t feel I had accurate info to make a decision. Usually things go well at your service. Don’t worry, I’ll be back.
Jennifer C.
5 out of 5
4/17/2026
We are very satisfied customers. Thx!
Jennifer B.
5 out of 5
4/17/2026
I trust bringing my car there every single time. Thanks for your hard work, Isaiah!
CHARLES H.
5 out of 5
4/17/2026
Tommy Thomas Tom whatever his name was fantastic
Garret T.
5 out of 5
4/17/2026
Dylan was very helpful and professional.

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