Great service! Friendly, helpful staff.
It is akways a pleasant experience when we come for service on our
Toyota!! Everyone is so very nice!!!!?? Thank you.
Thank you for always giving the best service
Fixed the problem, polite professional staff, well satisfied
Once I got connected to Mike O. the service was outstanding!! I really appreciate everything thing the service department did. Thanks...
Very informative and very helpful!
As well as Isaiah Barajas for helping me when Nick left home!
Everyone that I interacted with at Damian Lillard Toyota was very courteous and helpful. I have always had a good experience there, either buying a car,or having it serviced
I was quoted one price and charged more when it came time to pay. Otherwise excellent customer service!!
Thomas was very helpful. Thomas clearly and patiently explained all the work and maintenance done on my car. Thomas is a great communicator and represents the Toyota excellence I see each time I visit the Damian Lillard Toyota dealership. Thanks Thomas and keep up the good work!
Everyone was very polite and kind plus the waiting area and treats very appropriated. However, I thought an oil change was to be part of this service and it was not done. A recommendation of how to help with stopping a mouse problem was to be made bit not done. I would like more follow through information on why those were not done. Thank you for asking.
Sincerely, Trish
I had excellent service from Thomas. He was very courteous and prompt. He is a credit to your service department. And the donuts are also a plus!
Please consider offering e-documents instead of all that paper. Better for the environment and will reduce costs for you too.
Thank you! I'm always Satisfied with a honest job well done. K. C.
I have a warranty for my tires and I had a nail in my tire. The dealership did not have a tire in stock. They could order me a tire, but it was not gonna be there until Monday afternoon. The nearest Toyota dealership to me in Washington state is 90 miles away. I bought this car in McMinnville that is where my brother lives and figured it could be service when I was visiting with him. Because of this tire situation. I now need to try to navigate a warranty with the Wenatchee dealership and have them get a tire in stock when I head that direction. My car is a 2023 model and it does not seem that difficult to have a tire of that size available in the dealership for such occasion as this. The point of a warranty is to have a solution to a common and potentially expensive problem with a vehicle. I would like the McMinnville dealership to communicate my tire situation with a Wenatchee Washington dealership and the Wenatchee dealership get in contact with me to say they have my tire covered by warranty for me to make an appointment with them
Isiah was very professional and he fixed the problem with my car and it ended up being something different than what we had originally thought it was so it ended up costing me way less than we thought so I was extremely happy
I was satisfied just had one thing that could possibly be improved. My truck was done probably twenty minutes before I was able to leave. There were 4 guys working at the service desk and only one helping the other two customers check out. I’m sure they were doing something. Maybe you could find a way to have them help the one person so the customer could leave sooner.
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