Ali Crissman takes a lot of time with us when we bring our cars in. Her knowledge and expertise in the Volvo product have helped us to connect to her and to depend on her for honest answers to our questions. She has to be one of your dealerships, greatest assets!
Jacob is a true professional and very helpful in explaining services being proved to fix my vehicle. He also is trustworthy and seems like a genuinely nice person who cares. Really refreshing to see these days! Thank you
Jake took care of all my concerns and as always courteous. He had Ben an excellent advisor for us
The services of Ali are always excellent
Ruben was great very nice and explained everything that would be done. He also kept me updated on status of service.
He’s on a trac to become a management level associate
Best advisor you guys employ
The primary task was completed perfectly, and exactly followed my requests. Took little longer than expected, and the technician added a couple of spots to the light interior, but all good overall
Ruben was great! Helpful and thorough. Thanks
Ali is amazing and knowledgeable. She is never too busy for me and answers my questions with great patience and articulation. She is honest and approaches even tough questions with professionalism.
Ali is wonderful providing excellent customer service.
Allie is awesome . Can’t speak enough great things about her and her communications.
I received a message from Ali to bring my Volvo XC 60 in for Service Update on the Entertainment System. I made an appointment and came in first thing this morning. Ali was ready and waiting for me. The update was done
In a timely manner as I sat and enjoyed a refreshing cup of iced coffee while waiting. The best part of bringing my car into Volvo Arrowhead is the assurance of knowing that Ali will see to it that not only will my Volvo get the Most Excellent Automotive care but that I receive the Most Professional and Personaj care as well. Thank You Ali, You have made me a Super Satisfied Customer!
Marilyn
Antonio **** was amazing at keeping me updated on the vehicle and they were able to handle my situation perfectly. Even though it was after hours pickup/dropoff Antonio still went above and beyond to keep me updated. I love this service center
Antonio is great! THANK YOU!
Jake handles all aspects of my Volvo well.
Ruben was very helpful and knowledgeable
Service advisor was fine. However, technician released vehicle with message showing on console to contact Volvo Mobile Service. I had to call Ali to get instructions on how to delete message. The message still shows every time vehicle is started! This was/is an inconvenience I shouldn't have to deal with.
Ali is very knowledgeable on the vehicle can answer all my questions. Great asset
Always very professional, and very satisfied with the service I receive!!!!
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