Antonio was great, as always!
My service was done 1.5 hours early. Excellent service.
I had my service on Tuesday which included about $280 of work. N Wednesday I got a certificate in the Mail from Volvo for a $25 credit for any service. I would like the credit applied to my Visa card on file. A please confirm this will be done. I can emailor text you a copy of the certificate.
Ali is great. I have been working with her for a long time and she is great at communicating what is happening and making sure I understand.
Your company is a complete scam with the worst customer service ive ever seen from upper managment. I would never refer anyone to you all nor will i ever entrust your dealership with my vehicle we just purchased from your dealership. I will be sure to spread the word about your dealership as well.
I really appreciate the customer service I receive at every visit with Ali Crissman. I would recommend your services anytime ???? ????
As usual, Ali was AWESOME!!!
Randy was excellent. Kind , patient, informative.
Top notch. The young man who I believe was the detailer and valet? was very friendly too.
Not happy with your service
Antonio is an asset to Volvo. I trust him 100% getting my car fixed. It's been in quite a bit! He is pleasant, knowledgeable and knows time is of the essence. Volvo Arrowhead would be at a loss if he is not employed there. Do everything to keep him happy.
Ali continually provides awesome service which is greatly appreciated
Randy made sure I had a rental car, I explained the problem. The car needs service reminder would show up. It was reset and once I turned the car on it would show up again. Randy made sure it was fixed and that I was satisfied with the service was done properly. He went above and beyond his job that it was done properly and I was satisfied.
Excellent customer service. Thank you.
ALI WAS ORGANIZED AND PREPARED TO SERVICE MY CAR. SHE WAS VERY PROFESSIONAL AND LISTENED TO ME. SHE PROVIDED A GREAT LOANER AND WORKED SUCCESSFULLY IN HAVING MY CAR RREADY WHEN I NEEDED IT. GREAT EMPLOYEE.
Richard never called me Monday, 24 Nov 2025 to let me know my car was ready and I did not received a text msg until after I called to check to see if my car was ready. After speaking with the service manager I was told my car was ready first thing in the morning and he told Richard to call me, the call was never placed/received.
Ali ALWAYS goes above and beyond in all of my interactions with her! She was able to get my car battery replaced on a Monday which must be a busy day! Thanks to her attention to my car needs and the speed with which she got the battery replaced, I can enjoy my Thanksgiving holiday feeling confident that my vehicle will get me where I need to go! Way to go Ali! You are such a joy to work with!
ALi was very helpful and kind! Thank you!
Always attentive & helpful, a pleasant way to spend hundreds of dollars….????
It took way too long for a simple repair
Ali was kind and did her job very well, I have no doubt i’ll be back for something else
Social