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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2653 reviews 65%
4 star 1046 reviews 26%
3 star 70 reviews 2%
2 star 189 reviews 5%
1 star 132 reviews 3%
Review Us
Annie F.
5 out of 5
2/5/2026
Antonio is always very courteous and offers exceptional customer service. He keeps me up to date all along the way. The video from the technician was informative and I appreciate the explanation.
David Q.
4 out of 5
2/5/2026
Ali is one of the best things about your dealership!! She is awesome!!
Leigh E.
5 out of 5
2/4/2026
Jake listens to what you want and provides his thoughts without being pushy, nice approach.
Sharon P.
5 out of 5
2/4/2026
Thanks for always leveling with me. I appreciate you!
Kimberly S.
5 out of 5
2/4/2026
I am always very satisfied with the care and service Jake and his team provide. They are amazing.
Norman S.
5 out of 5
2/3/2026
Antonio **** did an excellent job today, professional, and very helpful. Kept me “in the know” on how the job was going. Very happy with the service today.
James F.
3 out of 5
2/3/2026
Ali makes servicing my car so Simmons uncomplicated. THANK YOU!!
Brenda C.
5 out of 5
2/2/2026
Randy was responsive throughout the process.
Meiyan M.
4 out of 5
2/2/2026
Thank you for repairing the tire and booking the Lift for us.
Edward M.
5 out of 5
2/1/2026
Richard was very helpful. He explained all options to me and got me on my way quickly.
Mark C.
4 out of 5
2/1/2026
Very courteous and helpful but issue not resolved yet...more to do
Kurt K.
1 out of 5
2/1/2026
I don’t believe all the work that I requested got done.
Tom L.
5 out of 5
2/1/2026
I was treated very well by the entire staff. The store's service protocols are very modern and efficient. I was kept in the loop throughout my visit
Audrey S.
5 out of 5
2/1/2026
Ali goes above and beyond every time I bring my Volvo in for service. She is a true asset to your company.!
Florence J.
3 out of 5
1/31/2026
Long delays for service. My service rep was great!
JAMES S.
5 out of 5
1/31/2026
Mr. **** was very professional and understanding. He communicated everything in a timely manner. I look forward to utilizing his services again.
Rebecca N.
5 out of 5
1/31/2026
Ali took her time to explain the service process and what the warranty covered. The process was smooth and she makes me want to buy another Volvo!
Patricia H.
5 out of 5
1/30/2026
Flawless service. Couldn’t ask for anything better
Blanca F.
5 out of 5
1/30/2026
Very pleased with Antonio‘s help he a excellent worker!
Tim L.
5 out of 5
1/30/2026
Jake was awsome !!

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