Maserati Alfa Romeo of St. Petersburg Auto Repair Service

Hi Glad you asked. Had a 9am appointment was told wait in the show room and he would get us when he was done w the customer at his desk . When we enter a sell man said need any help? I replied my car in for service getting a cup of coffee. He ask what year , 2019 Levanti Trofeo which he assume was not under warranty. He then proceeded to try to show me a Levanti in the show room. I then realizing he was trying to sell me a car saying my car out of warranty. He never introduced himself or ask my name or review my profile. He was just trying to sell any car for his personal gain . Then it gets better we sat for 45 min and walk back to service which now both service representative were checking in other customers. Also we got a text before we left home about someone else car, what was being done, mileage and the other customer signature but under my account. I brought it up to the customer's representative James who ask the other representative and he said he did check in the car earlier under my name but did not have time to correct . I don’t mind being show new cars and the new features of the latest models or ask would I like any information on new cars. telling me I have an awesome Levante Trofeo, hand me a his sells card and ask if he could get my wife a cup of coffee. It’s a better experience that way .

Happy to contribute

Everything was exceptional

No issues at all. The service department team kept me well informed.

The team was amazing, so helpful and friendly. It was a very pleasant experience.

Thank you

Maddie with service department has been great.

Thank you for working with me on repairs while I am out of town.

Madelyn is great and got things done for us

Wonderful visit exceptional service

I also forgot about the service advisor at James. He was very pleasant and knowledgeable and answered some questions about the technical aspect of my vehicle.

Staff was great right to picking up the car. Madeline very good. NOT having a loaner was terribly inconvenient and if the work needed more then one day I would have had to go to the tampa Maserati, and I like the St. Pete operation better.

She was awesome, I'll participate Ty

Madeline is very good.

Everyone was great, beautiful dealership. All was well. Thanks

Pleased with serrvice

Yes! Would have been outstanding if I had a loaner and vehicle was washed upon return.

James was great. He was very helpful, friendly and prompt.

Professional people from service to sales

Great job on meeting my expectations thank you