Tod did an excellent job managing the 5,000 mile maintenance of my Toyota Tacoma.
John,
Thanks for getting my brakes corrected. They are working perfectly. I only had one concern with the service and you may not even be aware of it. That brake issue created a termendous amount of brake dust on the inside of the rims, very thick and pronounced. It could not have been overlooked by the tech. However, their was no attemp to remove it.Nor did any one attempt to wipe the front surfaces of the rims off to remove that dust either.I just can't understand how something so obvious could be ignored before completing a brake service. Also, when they ran the tire pressure checks. The valve stemm caps were put back on loose and where not seated all the way down and tight to the stem. Everything else was handled well. Just wanted to bring these 2 issues to your attention.
Thanks very much,
Lee L
Attentive, courteous, and efficient service thank you
Todd was great. Helpful, clear and listened to what I wanted. My only concern about Toyota is the upselling of things I don't need service on, and the cost of those things.
Daniel did a superb job and has excellent Customer Service skills, as well as being friendly and very helpful!
Fast service and reliable. I got a great report from John.
Great service adviser. Very helpful and great customer service need more people like him who greet you with a very welcoming smile and are very attentive to your needs. Would recommend him to anyone I know who takes their car to Toyota to get service in their car.
Rachel exceeded all my expectations! The best !
Tod was, friendly, helpful, professional and knowledgeable. He was able to answer all questions and concerns.
Tod ,is fantastic always!
George was 10+. But every time I go for a simple oil change it takes 3 hours- this is not acceptable. I missed an appointment because of it. I will consider other options in the future. Other service providers will meet your price and give faster service.
Ty for being honest about my tire situation
The team did a great job on my 4 runner checking what needs to be done and fixed. Thank you
it took over 20 minutes to check me in when i had an appointment
Tod got me in and out quickly. That was the fastest my vehicle has been returned to me.
Great service experience. Daniel was friendly, professional, and kept me informed throughout the process. I appreciate the excellent customer care and attention to detail. Thank you!
Thank you ????????Everything’s great!!
John was very knowledgeable and conscientious. I appreciated his attention to my needs and pleasant manner.
George Jiminez was great, personable and a good communicator.
I was surprised that you now charge a service free for credit card payments. Notice of this new change before the appointment would have been professional and helpful.
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