Rachel Maseda was one of the best individuals I have been blessed to interact with during the many years I have been associated with Toyota
She was meticulous in her interactions and carefully carried out the necessary actions to make the Camry comfortable and pleasant to drive
Thanks for such an individual
I do not meet and know the technical individual but I also appreciated his thorough service
Michael was great and very entertaining! I expect the services were excellent as my car is in perfect condition and I hope to keep it that way.
The price was quite steep but inflation has hit everywhere!
Alejandro was vet helpful and thorough.
Tod is great. Super helpful.
Rachel is the best! She’s prompt, professional and easy to work with.
Great service, thanks Tod
Tod provided exceptional customer service from start to finish. He was professional, knowledgeable, and always available to answer all of my questions. He kept me informed throughout the entire process and stayed on top of every detail, which gave me great confidence and peace of mind.
I am extremely satisfied with the service I received and very happy with the repairs performed on my vehicle. The issue was fixed, and my car is now running smoothly. Tod's dedication, communication, and commitment to customer satisfaction truly exceeded my expectations. Thank you, Tod, for making this such a positive experience. I highly recommend him to anyone needing service for their vehicle!
Rick was great and wonderful to interact with
Everything went well. Alejandro was right on schedule
There was a lack of communication. My car was in the shop Monday thru Friday and I had to call to get an update on Friday. They couldn’t find the problem, so they cleared the codes and said maybe it was the spark plugs. Also, when a car is in the shop for work that is under warranty, whether it was done or couldn’t be diagnosed, I shouldn’t have been charged for the rental car either time. It’s a poor practice to charge for diagnoses or rentals when a newly purchased car from your dealership has problems that arise can’t be figured out. Even the German auto shop I took my car to didn’t charge me for diagnostics.
Amazing service! Thank you so much!
Respectfully I request that you discontinue the 3%surcharge for using a credit!..You will loose my loyalty if it continues..
Very appreciated!..The service writer was genuine and professional..
Rick is professional and knowledgeable.
I wasn’t happy that it took more than 2hours you had told me.
Rick is the best service man I’ve ever been in contact with!
Super honest, smart guy you’re lucky to have them you need to give him a raise
For a $700 service bill I think you could have returned a washed car. My Lexus always comes back cleaned when it is serviced sg the dealership. Makes the visit a better experience.
Tod was very knowledgeable and professional
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