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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4066 reviews 68%
4 star 1198 reviews 20%
3 star 132 reviews 2%
2 star 337 reviews 6%
1 star 233 reviews 4%
Review Us
Paulette J.
4 out of 5
5/28/2025
Tod and you maintenance staff has kept my Sienna in perfect working condition these past 9 years. Thank you
Jean K.
4 out of 5
5/28/2025
Service is always reliable and dependable .
Christine G.
5 out of 5
5/28/2025
Danny was super helpful and a pleasure to to work with!
Anattaya K.
5 out of 5
5/28/2025
I am satisfied with services and the team was awesome.
Srinivas G.
2 out of 5
5/28/2025
It would be great if proper time that would take to service is estimated properly. Respecting customer time also important or a proper arrangements should be made for transport.
Bret F.
4 out of 5
5/26/2025
Rick was great! I was given some wrong information by someone else, but he clarified everything, was very patient and helpful!
Lidiana S.
3 out of 5
5/25/2025
I had at 9am appointment and I had to wait almost 3 hrs for an oil change.
Zhen L.
2 out of 5
5/24/2025
“I had a terrible experience here. The staff seemed uninterested and unwilling to help, as if they had already given up on providing any form of service. I left feeling completely unsupported and disappointed. I would not recommend this place to anyone — 0 out of 10.”
Christopher C.
4 out of 5
5/24/2025
Happy you got me in on a busy Friday
Michelle W.
4 out of 5
5/24/2025
Andrei Natale was wonderful to work with. He made sure that our new Tacoma had all the requested details added and that the vehicle was beautifully detailed and ready for delivery. Andrei was the best! Thank you for a great experience!
Debbi B.
2 out of 5
5/24/2025
Today's service was too expensive.
Darcie R.
5 out of 5
5/24/2025
Rachel Masada is efficient, professional and a pleasure to do business with! Thank you To Toyota of SB! See you next time!
Charlie M.
5 out of 5
5/24/2025
Great service. Thanks Tod
Miranda T.
5 out of 5
5/24/2025
I am very happy with Rachel's service.
Turi H.
5 out of 5
5/24/2025
Thank you Rachel!
James S.
4 out of 5
5/24/2025
Love SB Toyota
Anisa G.
4 out of 5
5/23/2025
Daniel was so nice and friendly! He took his time explaining what was being done to my car and was clear about future maintenance things that would be coming up.
Russell D.
5 out of 5
5/23/2025
Job well well done
Beatrice L.
5 out of 5
5/23/2025
You are a great company
Stacey B.
5 out of 5
5/23/2025
Great experience - thanks!

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