Tod Severson was very dishonest and stated that they identified the problem and would have my vehicle operational for $725. He proceeded to call me an 1 hour and 37 minutes later saying more diagnostic is need for additional $725. Just ludicrous!
Alex was so kind and explained everything to me. He also got me in so quickly! Thanks so much!
Exelent service thanks a lot
Robert is a wonderful service advisor that will go above and beyond to ensure his clients have a good service experience. He is able to break down complex technical topics in an understandable way, was patient and ensures that I completely understood what was being done and why, and simplified the process to make it as easy as possible to service my vehicle. He is the gold standard for what a representative should be, and is a huge component of my trust in Toyota as a brand.
Verry. Nice. And. Helpful
Gabe was great but beyond his control was the service people who took a very long time to do the small job of rotating tires. My car was there from 9am until about 4.
Very friendly and helpful. Thanks.
Alex was my favorite person that I’ve worked with so far! He had a great vibe and I just could tell he was as a really good person. Thanks!!
Rachel was so helpful and knowledgeable!! Great customer service! Thank you Rachel!!
Thank you for the excellent service.
Gabe and Toyota did a great job
Job got done quick and Pablo was friendly.
He was awesome and super nice. He went above and beyond to get a part for me.
He was very knowledgeable and tried to make me comfortable during my visit
Alex has outstanding customer service skills.
I brought car in 3 weeks ago for 6 month service and there was no mention of torn boot on axle. I only found out when I took car into Firestone for alignment. What exactly am I paying dealer for when I take car in for service and inspection?! I also found out battery needs replacing for 2nd time from Firestone. Service manager stepped in and understood and is trying to rectify situation.
Daniel was friendly, efficient and knowledgeable
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