Robert was very helpful and lnformative
It took so damn long for a simple service. I dropped the car off at 8:45 with an appointment. I returned at 2:20 to check the status and they said they have not even started on it yet and it would be 45 minutes. I got the car back 1 hour later. It was incredibly frustrating.
Pablo is perfect, extremely enthusiastic and helpful!
I scheduled a 745 AM appointment for a 5000 mile service check... Was told 1-1.5 hours. After 1.5 hours my car was still on the lot and hasn't been worked on. Not acceptable.
Daniel was great and direct with me. Very honest guy and a great addition to the team at Santa Barbara Toyota.
Over the top in answering all my concerns in the repair of my Toyota. Totally grateful and confident that the service was to Toyota’s high expectations. Thank you !
On May 23 I brought the car in for service and said I was worried about a warning light to check the tire pressure control . Toyota found other recommendations for service and I finally paid $741. Then the warning light to check the tire pressure monitor kept reappearing. I had to return again and pay another $300 to have this tire problem taken care of. It wasn’t done the first time and caused me to worry about the safety of driving the car and a lot of inconvenience.
Very satisfied! Thank you!
Gabe, Pablo and the team exceeded my expectations and made my experience excellent!
Daniel took the time to research the issue I was having with my vehicle and ensured a thorough inspection was completed. He listened to my concerns and made sure the issue was fully resolved before I picked up my vehicle. He could not have been nicer or more helpful. Because of him and the service he provided I will bring my vehicle back to Toyota to be serviced in the future.
Pablo is very friendly and has great communication skills.
Completely satisfied with Alex on the service department highly recommend him!!!
Thank you for your service.
Service team needs some service.
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