Rachel was very efficient and professional.
Alejandro did a great job. He’s very skilled at what he does.
Thank you.
It took a bit over 3 hours, but it was worth it. You all did a great job! Thank you ????
Robert is a very professional young man who is a pleasure to work with.
June 25, 2025
Dear Rachel,
I'm writing to express my sincere appreciation for today's outstanding service on my Toyota Prius, which has 255,000 miles.
"I was particularly impressed with how professional and knowledgeable Rachel was about the car's lifespan and maintenance costs. Rachel was incredibly helpful, explaining the necessary repairs clearly and answering all my questions patiently.
The work performed on my vehicle was excellent, and I genuinely appreciate your staff's attention to detail and professionalism. My car is running better than ever, for a vehicle with 255,000 miles, and I feel confident and safe on the road.
Excellent car service can be hard to find, and your team at Toyota has certainly earned my trust and future business. I will wholeheartedly recommend your services to friends and family.
Thank you again for a truly positive experience.
Sincerely, Chris
I am meticulous about my maintenance visits and always go to Toyota in dealership in Goleta. My Tacoma 2020 is now 100,000 miles.. when going in today for my maintenance representative told by the service told me that is it is suggested to change the differential fluids every 35,000 miles.What ????? Now at hundred thousand no representative on all my maintenance visits since I purchased it have ever told me or recommended to change my differential fluids. Then upon leaving and seeing the sticker for the mileage, when I should return for my next oil change, the suggested mileage was less than when I came in..????
Definitely a sense of confidence lost in this dealership. I’ll be writing a review on yelp…….
Excellent from start to finish!
Luis provided exceptional service and had all the answers to our questions. He was incredibly knowledgeable and so kind.
Rachel was friendly, confident, and helpful.
Good Customer Service as always! I really appreciate it! Linda
The air indyction system on my 2005 tundra was down, took it to another shop. Should have brought it to toyota in tje first place. Glad i got alex to help me. Seems to be an honest guy. Must have been raised right. I ll ask for alex for the next service. Chris R
Glad I could finally get the recall work done. Rick was great.
Quick service, ran down all the services done to the car and was very polite.
I was very happy with the service provided . by Rachel.She was very kind and helpful.. Always courteous and answered all my concerns
Thank You Toyota Dealerv& Rachel Maseda
Very good and punctual service. Great communication from team.
He was very on top of the service. He called me every day for an update. He doesn’t know I have a fleet of trucks. He just got my business. Daniel was amazing.
Gabe was very helpful and communicative. He helped me take care of everything that came up during the service appointment. I knew my car was in good hands.
Rick Segovia is an excellent employee. He really makes getting my Toyota Prius service efficient quick . I really appreciate his assistance in making it a pleasant experience. Thank you, Chris Riley.
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