Toyota of Santa Barbara Auto Repair Service

Good but took four hours.

Alejandro is a fine gentleman and a good business person in your service area.

El servicio que me ofrecio Pablo, muy profecional, contesto todas mis dudas, muy buen servicio por parte de Pablo.

Alejandro is awesome. Super polite, friendly and helpful! Thank you.

Robert provided excellent service and was very friendly! I am happy with the work that was done and will definitely be back for future service.

Hice una cita para no durar y no respetaron la cita. Para que hacer cita si no va contar. Duraron más de dos horas para un cambio de aceite y rotación de llantas. Nada más se apuraron porque fui a preguntar si no viéramos durado más. Eso no es justo. Si no pueden cumplir con la cita mejor que avisen para hacer otros planes y buscar en otro lado. Sus empleados me ignoraron cuando yo tenía preguntas, eso no está bien. I made an appointment so i wouldnt be there all day and they didn't honor it. Why make an appointment if it's not going to count? They took over two hours for an oil change and tire rotation. They just rushed because I went to ask about the car if i didnt ask then i would have been there longer. That's not fair. If you couldnt honor the appointment, let us know so we can make other plans and look elsewhere. Also some of the staff just ignored me when i asked questions, that is very disrespetful. I am very disappointed in the customer service.

The moral amongst employees is exceptional. Customer service is a priority and staff are pleasant and accommodating. Communication with me was superb. Keep the high level of moral going. Happy and content employees produce great work results.

Thank you for your service. No complaints.

George was very polite, patient and helpful. He explained things well and was very efficient.

10/10 George was wonderful at keeping communication lines flowing and taking care of all our car needs! Thank you!

Excellent service

Rachel's great and service was excellent

He was great. Kept me informed and knew I needed to go to work after getting the tire fixed.

Helpful competent

Thank you

excellent costumer service skills.

Robert is professional & communicates well.

Excellent service and professionalism.

I bought my car new from the Toyota dealership and I’ve had it serviced at the dealership ever since very happy with Toyota Santa Barbara

It was the most expensive oil change of my life and I don’t think the pricing was well explained. I should have asked for clary or just left immediately. It also took five hours! Overall pretty dissatisfied and I am never going back.