Alejandro is the best, always takes care of me.
Alex was very professional, helpful, and followed up on my service-related questions to make sure the issue was addressed. I am very satisfied with his service.
It was a great experience and so far car is running perfectly, thanks to all
Pablo is always very knowledgeable, helpful and accommodating. I appreciate his help as a service manager.
Tod is the best so smart and honest!
The person who scheduled my appointment was incompetent and took forever! And she couldn’t tell me how long the service would be, even approximately which made scheduling pretty tough. When I arrived at my appointed time, there were twelve other vehicles waiting and only one person checking people in. It took a half hour to leave my car - ridiculous! The worst was that for standard maintenance and changing a lightbulb, including responding to a dashboard message that said I should get new “hybrid cooling parts”, you wanted to charge me $1800. Wow - what a racket!
Great customer service! Didn’t take long to get serviced either!
I needed to Purchase a new battery so I called Joe in the parts department and confirmed they had one in stock and he would hold it for me. He then transferred me to the service department who said to come at 1:00 pm which I did. I waited for 2-1/2 hours to have them install the battery in the trunk. I paid the invoice and saw it cost more to install than the cost of the special battery that is required for my 2014 Toyotas Camry Hybrid. The service invoice indicated they checked the tires to be sure they were inflated to 35 psi. I have never questioned the cost of a service invoice in all the years I have been with Toyota but I feel this one was out of line with my previous service orders.
Luis was friendly and professional. Wasn’t sure if there was an issue but he took the time to address our concerns.
Tienes un excelente servicio y un gran personal
Thanks Toyota team I appreciate for immediate assistance no more waiting longer .
Great service and excellent customer care.
Robert is extremely nice and respectful. I had some questions which he answered with concise knowledge and was very helpful.
As always great customer service from Pablo
I am team Toyota. Excellent job.
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