Thank you George for your kind manner and efficient service!
Oil change accomplished. Thank you.
Rachel was so professional and great communication!
Tod Severson is a fantastic service writer; I always appreciate his professionalism and communication.
You guys were profesional thank you
Rachel is the best! She is so kind and helpful! She’s so knowledgeable with excellent customer service!!
Alex has been my advisor for several years now and always goes above and beyond to serve me! He is the very best!!
Very friendly person and excellent service
There was definitely a lack of communication. I came in for something I was told would take 3-4 days, or even as little as 2. However, my car was there for 10 business days with no work done to it. I wouldn’t write a bad online review because I understand the importance of those. I’m just frustrated by the lack of transparency and the ghosting of communication.
Thanks for the great service on my RAV4.
Pablo did outstanding work on my iPhone with installation of the Uber app so I could get a ride home and then back to Toyota when car service was done. Gold star for Pablo!!!!
My impression is that the service manager is not able to accept or endorse/enact customer feedback. Did not or could not provide detailed information on post service results. Mechanic did not provide service specific to my vehicle model. The boiler plate service contract is not model VIN specific and lacks itemized service points checklist and comments section for each checklist point.
I purchased my first vehicle at your location in 1980 and have been a continuous customer since. Service was good until COVID and has deteriorated progressively since.
Mr. Serverson
Thank you, for setting the time to do the recall and check any other concerns.
Service was outstanding. Thanks Daniel!
They did not fix the problem. Nor can they give me a answer to my question. Not sure if they check what I ask them to
Tod, was excellent and very professional, and explained to detail of what was to be completed and would keep me up to date and let me know when completed.
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