Thank you Annnndeeersooon
The entire team was helpful. George was clear on what was done to vehicle and had it ready early ( than time quited.) My first Rav4 and am glad I bought it!
I had an 845 am appointment for standard maintenance that I made several weeks ahead of time. I didn’t need the work done on any particular day, but I did expect it to be done in a timely manner. First my estimated pickup time was 2 then 3:45 then 430, then 5:15. Finally when it was pushed to 5:45!I asked if it would be really done then, I was assured it would be. I showed up at 545 and waited another 30 minutes before it was ready
Tod was great, my truck was in and out in good time. Great service from Tod
It took just over 2 hours from start to finish for a 5,000 mile service. Which is straight forward and relatively simple. Tire rotation, check fluids and filters. I’d suggest to invest in more service bays and technicians or limit the amount of service appointments per day. Also there were a lot of service advisors just hanging around. From the customers perspective they all didn’t seem necessary, mostly watched them tell stories to other workers and scroll on their phones. Also the uber credit is only for 20 dollars…it costs me 18 dollars to get home from the dealership ONE WAY. Is there a way to get 2 uber vouchers or bring back the shuttle? Hopefully when I go in for an actual oil change/real service it will be more efficient.
Alex & all of the other service technicians & mechanics have always been friendly, professional, and give an honest appraisal of the repairs that should be & need to be done. I appreciate that level of service & it’s what has kept me coming back for nearly 20 years now. Thank you!
Thanks Tod for always taking care of me when I come in. Tod is positive upbeat and professional. Look forward to having him help me out tomorrow 12/23/25 when I bring my other care in for service.
Good communication! Excellent job installing windshield wipers.
Robert was great to work with. Friendly, kind and very helpful.
Pablo has been excellent! Very nice guy
Rob and the whole team were great. Thanks.
Very good service…. Everything was finished in a brief amount of time— much appreciated! Very courteous staff
Alex in first service bay is the best! He takes such care and always has a great attitude.
Thank him for taking such great care of my Previa and never asking me to sell it :)
Smooth drop off, fast service, an all around good experience.
Excellent work completed in a timely manner.
Social