Service Center

Real Reviews From Verified Customers

Phillip B.
4 out of 5
1/24/2026
I have always had the best service when my 2014 Toyota Tacoma has been worked on at Santa Barbara Toyota. The staff are always polite, easy to work with, and very helpful. The mechanics are the best and always sees to all work requested.My latest service was done with perfection and the final bill was less than first quoted because of the experience of the mechanic took less time on the repair.
Irene M.
5 out of 5
1/24/2026
Rachel was patient when helping me confirm problem with vehicle. Appreciated her communication.
SUSAN T.
4 out of 5
1/22/2026
On the day I visited, it was busier than I have ever seen it in 20 years of getting my car serviced there. George was really pleasant to work with and kept a cool head even with many tasks in progress all at the same time.
Jerry H.
4 out of 5
1/22/2026
Alex is great as is Chris who checked us in.
Nelson B.
2 out of 5
1/22/2026
Rob was good but the service of oil change and tire rotation were lacking. I returned and Rob helped to improve the sevice. I feel the technician needed more training. There is an old saying that no job is so simple that it cannot be done wrong. Please feel free to contact me for any further explanations. Thank you Nelson B
Georgia R.
4 out of 5
1/22/2026
Tod is GREAT!!!!
Gloria U.
3 out of 5
1/22/2026
Tod is the reason I am a Camry owner. He is the trusted link between owner and a well tuned car.
Barbara B.
5 out of 5
1/22/2026
Rick is very helpful, good at explaining what needs to be done, and is patient and courteous - a pleasure to work with.
Kathleen B.
5 out of 5
1/21/2026
George was very professional and helpful
Terra O.
4 out of 5
1/21/2026
My husband said that when he drove home today the car drove very well and felt safe. Thank you for fixing the car.
Mayely H.
4 out of 5
1/21/2026
He's great, explains everything very clearly and took me in last minute. He didn't pressure me or upsell. He's different than most young workers, every time I see him he is working on something, and I see others laughing and on their phones, but not him! He's very serious but very approachable, nice. Thank you Daniel!
David R.
5 out of 5
1/21/2026
From the time I arrived at 7 am until I left at 8am everything was perfect…. The service … the coffee… the service results…. Thank you Toyota
Susan A.
5 out of 5
1/21/2026
Great service for over 30 years, won’t take my Toyota anywhere else!
Maryanne U.
1 out of 5
1/20/2026
The work on our car is unfinished. George had left work before we picked up our car on Saturday so we left a message for him to call us so that we could confirm what part will be ordered to complete the job. If George was off work on 1/19 or the dealership was closed than I am writing this in error. Otherwise, George has not called.
John S.
5 out of 5
1/20/2026
Rick was very friendly and efficient - great service! Thank you.
Cheryl E.
3 out of 5
1/20/2026
George was great. Only complaint was grease on passanger side seat. I was able to remove the grease with carpet cleaner.
Vagn P.
5 out of 5
1/20/2026
Alex worked hard to keep me informed throughout the day. He was very pleasant and did a good job.
Jill M.
5 out of 5
1/20/2026
He answered all my questions and was very helpful
Tiffany Y.
5 out of 5
1/20/2026
Very helpful so great!
Rudy L.
5 out of 5
1/20/2026
Pablo was outstanding. He greeted me with a smile and I knew I was in good hands.

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