I drove home over 50 miles after spending $420 for new spark plugs only to hear a rattle in my car the next morning. I looked under the hood, to find a rubber gasic sitting on top of my hybrid battery compartment loose, drove a gain heard it again. Then I find the source the old spark plugs rattling around in a spot on the body of my car close to my windshield. Your lucky the carelessness of your technician don’t cause damage to my car but it seriously makes me wonder about the quality of work that happened at your dealership.
Very good service Tod did a amazing job.
I appreciate that you all actively listened to my concerns. I felt heard and acknowledged. Thank you!
Friendly comfortable atmosphere
Rachel did a great job taking care of
Me and my truck today;I am completely
Satisfied.
Tod was absolutely incredible. He made me feel truly heard and went above and beyond by helping me plan for what may be needed at future visits. He was never pushy. Just extremely understanding, knowledgeable, and genuinely willing to assist. I would absolutely love to work with Tod again for any of my car needs. It’s clear that he truly cares about his customers.
Timeline was perfect and Daniel was a pleasure to work with and answered all of my questions
George was pleasant, well mannered and helpful. I would recommend him to anyone going to Toyota Service. I will ll ask for him again as well.
Mr. Severson's professionalism is an asset to your organization.
Thank you so much for the awesome service.
Toyota has a very profesional people and Alejandro Macías was a very kind person, he answers all my questions and the job in my car was well done.
That may me happy and feel confident to trust in Toyota for my next check up with my car
Thanks
Alex was very nice and explained everything to me.
I loved the technician video and charge approval in the web link. Modern and easy. Well done. Services are pricey, though. Great customer service. Employees seem relatively pleased with work, which is a good sign.
Todd is awesome with great communication skills and a great attitude.
Melody was very helpful! And quick to resolve my issue with my side mirror having been side swiped. Definitely a relief knowing that it’s only taking a day to get fixed
Alex is a true professional and a pleasure to deal with, as are all members of the service team. Alex takes the time to listen to our specific concerns and never fails to ensure we are completely satisfied with our service. It’s people like Alex that will make us customers for life.
Alejandro was very nice to deal with. He did a great job taking care of my car.
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