Service Center

Real Reviews From Verified Customers

NANCY C.
5 out of 5
3/21/2026
I am a long time Toyota owner. My experience has always be excellent but today with George exceeded my expectations! He was warm, gracious and professional. I look forward to working with him in the future. Sincerely NANCY C
Martin N.
2 out of 5
3/21/2026
It is just not okay for you guys to take 5 hours to do a simple oil change.
Kayla L.
5 out of 5
3/21/2026
Great, thank you!(:
Zach T.
5 out of 5
3/21/2026
Rick was super personable, happy to come back for my next service
Rosemary V.
4 out of 5
3/20/2026
Thank you and your men for fixing my car. The problem I had was solved. No more flat tire or tires alert. Thank you and thank you for the oil change.
Kim D.
5 out of 5
3/20/2026
I am extremely appreciative of Rick Segovia. He is so helpful, kind, friendly. He always keeps me up to date, and I always get to work on time (thanks to Rick AND the mechanics!).
Ruth A.
5 out of 5
3/20/2026
Tod had been great over the many years I’ve known him!
John T.
4 out of 5
3/20/2026
Tod is an Outstanding representative of Toyota. What a gentleman and a pleasure to work with. We are always impressed with his professionalism and knowledge. Please pass on our gratitude for his welcoming presence and thorough assessment of work needed and completed. We have been regular customers for many years and wouldn’t think of having our Prius serviced anywhere else.
Linda P.
4 out of 5
3/19/2026
Thank you. I fill the survey when I get it
Janet R.
5 out of 5
3/19/2026
High quality, personal service.
Pam R.
1 out of 5
3/18/2026
they try to charge me $439. for a broken tailight. they say the moisture gets in and will short it out. they say it is a legal liability. but it isnt the tailight, just the tiny reflector underneath it is broken which has no connection to tailight. also charge $39 to put frigi fresh perfume in air conditioner which gave me an asthma attack. i had to get treatment and leave the car windows open all night. how can i ever go back? i wanted to investigate the exchange program for new car but i cant stand to even drive by
Beatrice L.
5 out of 5
3/18/2026
Great service
Kerry S.
4 out of 5
3/18/2026
Todd was great. Enjoyed working with him. Professional and compatible demeaner.
Julian C.
5 out of 5
3/17/2026
Thank Toyota of Santa Barbara for helping me in an emergency I was having with my Vehicle. All the Staff that I met made me feel welcome. I appreciate all the staff I meant they were professional and caring. Thanks again.
Aaron P.
2 out of 5
3/17/2026
I’m very very mad about the service After the service l drove my car to work and 2 lights came out -check veicle stability control system on -check engine light on I returned on Monday l talk to the guys about it and then l pay 235.00 This is not Fer
William L.
4 out of 5
3/17/2026
courteous and straight forward
Ceci C.
4 out of 5
3/15/2026
Rachel was very nice and friendly, unlike my previous experience last time I was there. ☺️
Linda P.
5 out of 5
3/15/2026
Visit was great
Marciano C.
5 out of 5
3/15/2026
He was very good and helpful keep people like him
Dorothy F.
5 out of 5
3/15/2026
Thank you!

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