We were extremely satisfied with the service. Alejandro was very helpful. We were supposed to be heading home to Eugene, OR and our battery died.
Alejandro and Jaime both were extremely helpful to get us back on the road.
Thank you Gentleman!
Alejandro was great, super hard worker and kept me up to date on the vehicle. You are fortunate to have good people like him working there
Tod made the process very easy. Will be back!
Excellent service and everyone is courteous!!
Completely satisfied with the service department. Very puzzled by the appraiser who wouldn't talk to me at all after appraising my car. I had to insist on obtaining the appraisal hours later only to receive a lowball offer compared to other dealers. Toyota Financial services told me I could go to other Toy
John was great! One of the best I've ever dealt with.
John was friendly and helpful in explaining the service that my car required.
Professional and great communication on the progress of services.
Made an appointment for 7:15am. Got there early. Traffic for service area backed up to street. People parking there cars and leaving. My appointment was specifically for a Sienna recall. After an evaluation I was informed Toyota needed to order the part. “Should get back to you w/n 3 weeks. If they knew I was scheduling to replace the recall part how about telling me to come in when the hey have the part? To be clear all the workers were professional. Just a very busy day set aside to get a job done. The frustration has to do with setting aside another day for the installation. It’s a management issue.
Always a pleasure thank you.
Rick was so helpful and a pleasure to work with! Thank you for making this servicing a breeze today!
Our service through Tod has always been, and continues to be exemplary. He is thoughtful, kind, and professional.
Very helpful, attentive, and knowledgeable. Looking forward to working with him again in the future.
Overall service experience was great. Rick was thorough, professional, and customer oriented. Thank you!
Rick was attentive, professional, and very helpful. Thanks for always taking good care of my truck!
The only thing I would say is, it’s really strange because my car wouldn’t start and two different warning lights came on, but then when the car was brought in, it was diagnosed as nothing wrong.????????♀️
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