When I picked up my car and on my way home the problem was there. I called and spoke with the receptionist, she could not reach anyone to take my call. I was told someone would get back to me. I have not heard from anyone. I called around 4:30 Friday afternoon.
Excellent service from beginning to the end! Thank you!!
Very polite and fast service
All seems to be in order; I was due for service and got everything I needed, and of course, a new battery. Thanks again
Pleased with is professional customer care
I was not happy with the service provided at all. I schedule my appointment to my availability and what needed to be done only to find out my appointment was move to an earlier appointment without anyone noticing me or asking if it was okay. I come to get my car service for my 40,000 miles and a recall only to be told I'm getting an oil change and if the have the part the recall or maybe I may have to come back for another service. I like to ensure my cars are maintained right with little to no issues because I have to travel to work. To request for a service and be denied the service your askomg for is crazy. The last service visit i started there was in issue with my car only to find out that the recall is the same thing I was talking about at my last visit. And my last grip is I came in October and my tires were green and yellow only to be told my tires are all red but Bev allowed me to drive off the lot with my car. This is not my first car nor would it my last car but I know for a fact that no dealership or mechanic would allow someone to drive off their lot with bald tires. Do better
Very efficient and helpful young man.
Angela was amazing! I was there very early with no appointment and she assisted with getting me in and out! On a side note not related to my experience with Angela, whom ever moved my vehicle was a smoker and my entire vehicle smelled like cigarettes upon pick up.
Found Pablo to be very knowledgeable.
Caitlin was very helpful and took care of my car and fixed all issues with my car in a timely manner. I appreciated it.
Cory was courteous and friendly. He took care of us earlier than our appointment. We greatly appreciate it. He stood in contact and text us when the vehicle was finished being serviced.
Cory, Angela & Yaritza were all very friendly! Cory was helpful with explaining my invoic before paying.
Caitlin was great!! I want her as my service tech evey time I come for my normal maintenance.
James in Sales as well as Dan B in finance were great along with Kirby!
Angela stayed in touch with me during the 3 days my Seltos was being serviced. She was attentive to my concerns which calmed this old lady down.
Cory was very informative! He kept me updated through out the whole process!
I was there on time for my appointment at noon on Friday and was leaving at 1:00 because the wrong part was ordered. Now I have to go back and maybe they'll have the right part. My rear axle is screwed up.
It was a wonderful experience having my Kia taken care of at Bev Smith, Kia
It’s was great, they even cleaned my car,
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