Caitlin is a true professional
I enjoyed and appreciated her excellent care to details
We appreciate the return phone calls and the prompt service.
Angela is always very polite and listens about the problems you are there for. She keeps you updated with every step. Thank you!!
Service Dept working on my recalls were great. Transportation driver was great!
I received great service, Caitlin was very informative and answered all my questions. Great job.
Kenneth was professional, easy to talk with. Everything went smoothly
I think Caitlin Neeson , is an absolute gem.. she is personable and very knowledgeable, seems to really like helping people with their car issues ..
KEN & DANNY ARE AMAZING! THEY ARE AT THE CAR BEFORE I CAN PUT IT IN PARK AND GET OUT.
BUT "PLEASE" STOP CALLING AND/OR SENDING PEOPLE OUT TO ASK ME IF I WANT TO TRADE IN MY VEHICLE EVERY TIME I COME IN FOR SERVICE. NOT GONNA HAPPEN.
Ken handled my service in an exemplary fashion.
I am very happy with the service that Caitlin neeson provided, she kept me informed and updated with the status of my vehicle. Thank you so much MS.Caitlin, you’re the best!
Terrible service, extremely unprofessional advisor and management. They even lost my key and had me drive wait an hour with 2 young children only to have to go back home in a loaner. Had me drive 4 times with 2 young children and nothing was ultimately done. We are nearly an hour away from the dealership and specifically went there because we trusted our advisor from last year Adam - who we learned is now in sales. If I could give negative stars I would. ABSOLUTELY Atrocious!
Caitlin is always nice and kind. Was a great service
Ken was very friendly and helpful. My service today was quick and easy, 10/10 service!
Caitlin is the reason I come to Bev Smith Kia! She is absolutely the best of the best! Has great energy, always keeps me updated on the process, and truly cares about her customers.
Caitlin is a wonderful advisor!
Gaby
Ken is awesome with his customer service, very friendly and helpful with any questions I had, I give him a 10+
Catalina is a joy to work with. She was able to get my vehicle in and serviced in a reasonable amount of time. All inspections were made. Thanks.
I was scheduled for a recall service and first service on my vehicle. When I arrived I was told that I would be waiting at least 5 to 5 1/2 hours and if they even had the parts they needed. Could not get me a loaner car and they said that they would call the shuttle driver but he would be an hour wait. Waited from 11am appointment until 1:30 to have just an oil change is ridiculous. I can get a 10 minute oil change done down the street for under $100.00 in 10 minutes. Never again
I’m going to Wallace
Great service Hassle free,Tim made sure everything was good,Satisfied customer
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