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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4949 reviews 63%
4 star 1587 reviews 20%
3 star 194 reviews 2%
2 star 558 reviews 7%
1 star 574 reviews 7%
Review Us
Shelia B.
1 out of 5
3/3/2022
Time to do oil change should not take over two hours.
Amelie B.
4 out of 5
3/3/2022
I had let the service on my new / used car too long. The service was free and I can feel the car running really well. Nice work
Edie F.
5 out of 5
3/3/2022
I AM VERY HAPPY WITH YOUR SERVICE THANK YOU
Hughes F.
5 out of 5
3/2/2022
Keep up the good work and stay positive thank you
Francis W.
5 out of 5
3/2/2022
Petra was phenomenal
Thomas C.
5 out of 5
3/2/2022
Petra was professional and attentive.
Mary G.
5 out of 5
3/1/2022
Justin was very professional and courteous.
Roland H.
5 out of 5
3/1/2022
Outstanding service!
Maryann W.
4 out of 5
3/1/2022
I have seen many service reps come and go. Frank is definitely top dog. Please make sure he is my service rep and he stays. Thank you Frank for always having a great attitude and keeping me informed about my vehicle.
Linda S.
2 out of 5
3/1/2022
Don't bother jessica was great no issues with her but 3 hours for oil change tire rotation a note from mechanic on my receipt back brad is not checked why the car was there 3 hours no car wash no vacuum my 2nd key never given to me at time of purchase returned to Kia 3 times to get key always a excuse not to make key today key was made and they wanted me to pay for the key something that was suppose to happen at purchase I am stuck going there to service my car but never will I purchase from Bev Smith again
Aida Q.
5 out of 5
2/28/2022
The consultant that helped me was Justin and he was amazing.
Rossana M.
4 out of 5
2/28/2022
Justin was very helpful and made sure to answer all of my concerns. He also patiently listen to all of my concerns/questions.
Angie-Marie V.
5 out of 5
2/28/2022
Excellent service. Jessica was very friendly and helpful. She explained everything thoroughly and answered all of my questions.
Luke M.
5 out of 5
2/28/2022
Your service team is not the best but Frank is the exception! He is definitely a asset to your establishment
Alexis H.
4 out of 5
2/28/2022
He was awesome I had to bring my 3 kids and that is a struggle but he made everything very easy as well as the shuttle driver who recommended a good restaurant and took us there. Awesome service.
Joseph B.
4 out of 5
2/26/2022
Frank was outstanding. Reason why I will buy Kia from this dealership. Waiting for the shortage hybrid .
Dolores G.
5 out of 5
2/26/2022
Everyone was very helpful in getting my car serviced especially Justin. I thank all of your staff for doing a great job.
Sharon B.
5 out of 5
2/26/2022
Justin is attentive to my needs and was supportive in addressing my concerns.
Royanna D.
4 out of 5
2/26/2022
It's hard to say I was 100% satisfied because while I believe everything was completed as promised I do not know for certain all is well. I want to think it was done well. I was greeted nicely and shown were I could wait and how long it would take..
Rahmah I.
4 out of 5
2/26/2022
Justin is the BEST!!!!

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