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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4942 reviews 63%
4 star 1587 reviews 20%
3 star 194 reviews 2%
2 star 556 reviews 7%
1 star 574 reviews 7%
Review Us
Michael P.
5 out of 5
8/29/2022
Job well done
Marilyn O.
1 out of 5
8/28/2022
Be more careful with the vehicle when getting my car back it was damaged. as far as Jake Warner he was sorry for the damage on my car.
Harry C.
5 out of 5
8/28/2022
Great customer service. Positive attitudes and great smiles!!! Makes you feel appreciated and that you valued!!
Paul G.
4 out of 5
8/27/2022
Oh Bobbie was FANTASTIC, provided wonderful customer experience! She got my car and even me prepped for trip to Canada!????know exactly what I need to do to insure no battery issues in leaving car for 3 weeks! Bobbie was so much fun! ????????????
Barbara B.
4 out of 5
8/27/2022
I was very happy with the service and Timothy's professional Manor in the way that he treated me. In the past I have been unhappy with your dealership/ service department and the way I was treated. Job well done. Glad that things have changed.
Allan H.
5 out of 5
8/26/2022
Great job ????
Tersea A.
5 out of 5
8/26/2022
Tim is awesome!
Anthony C.
5 out of 5
8/26/2022
Completely satisfied
Audrey F.
1 out of 5
8/26/2022
Waiting close to 1 hr to pay for a job that took 15 min to do was absolutely crazy
Pamela B.
5 out of 5
8/26/2022
It was great and I love my car
Cynthia P.
5 out of 5
8/26/2022
I sure will and thank you.
Samantha H.
5 out of 5
8/25/2022
Bobbie Jo rocks! She’s very efficient and friendly. She makes sure i get what i need done as quickly as possible.
James K.
5 out of 5
8/25/2022
Very professional!!
Barbara P.
5 out of 5
8/25/2022
Everything went smoothly
Mark S.
4 out of 5
8/24/2022
Inaya and the tech weren't over and above anything I could have expected. I'd like to thank them for all they did. I've had nothing but first class service from Bev Smith Kia and will bring my car there for most (I am the currently the service manager of a competitor) my services. Thank you again Mark S
Maryann W.
4 out of 5
8/24/2022
She was fantastic. Please make sure she stays. It was a pleasure dealing with JoJo.
Bethany R.
2 out of 5
8/24/2022
She left a message and I called back, line was busy. I then texted her to call me and she did not. Not sure why she called but there was no actual communication. Same thing with Angela after I bought the car. Wanted to speak about experience but she already got initial statement. I’m guessing they get extra for good Evans but after it’s done there is a drop in service.
Minerva J.
5 out of 5
8/23/2022
Servive was great
William B.
4 out of 5
8/23/2022
It was okay it was just an oil change but no car wash
Loudie V.
5 out of 5
8/23/2022
Well done! No complaints!

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