Haven’t had the Kia checked yet .
I was up there a couple of weeks ago but after waiting 2.5 hours Lance told
Me it would be another hour at so they had a problem with a car .
I left and will call for an appointment
Aaron was kind and had good customer service skills and handled my service in a timely manner
In and out quickly. Always happy having my vehicle cle serviced at Bev smith
Joseph was very friendly and professional. Took exactly 1hour not two like last time. Very pleased with everything
Bobbie Joe was very friendly and very helpful she answered all my questions,she is very good at her job????????
Today I was very pleased with my service. Thank you Bonnie Jo Payne!
JoJo was terrific and very helpful!!
He was very attentive and concerned for my well-being. I appreciate that immensely.
Joseph was very friendly and a true professional. A very valuable employee. Made me feel very welcome during my time there
Joesph was tip top. I couldn’t ask for a more professional upfront individual. IMO. Best service I have ever received
Francis W
Excellent service. Thank you Jo-Jo
Aaron was very professional thorough and friendly. He kept us well informed and updated on our cars progress. We look forward to dealing with him in the future.
I'm glad my car is finally repaired. Had I known the repair would have taken so long, I'd have requested an actual appointment. I was there yesterday, and was told to come back today. I was two and a half hours late. Though my boss- my principal believes me, I'll still have to use my time and my time away still impeded my partner teacher and both our classes.
I specially requested that angle of my seat *not* be moved because I have a broken back. I'm sorry. I'm short, so I moved the seat back and said the distance could be adjusted. When I got my car, the ANGLE was off horrendously. I feel that immediately! This impedes not only my driving, but my regular sitting, walking/regular moving, and even laying down. Though I shouldn't need to give a reason,I made that request with the reason about my back. Actually, my back is broken in MULTIPLE areas!!
Other "adjustments" were also made to my car! From the second I took ownership of my car, I have had the lights on "automatic." I always had my lights on with previous cars. Thankfully, I received a message this evening that my lights were NOT on. I came into the place because of a problem with my back passenger tire. Seth was my spokesperson to the mechanic(s). Why would anyone be touching lights which go on automatically? I do not recall it now, but something else I had working automatically had also been turned off.
No. Seth was not an employee on my side. I loved the attitude of everyone else I encountered. I'm certain I'll do much better with a different service advisor!
Service was good, but the operators are not. Last Wednesday I called about 10a to check on you being open on Thursday (right after the storm) the operator stated we don’t know but if we close we will call everyone involved. Guess what I got no call about anything, I drove over to Kia on Thursday morning at 7a for my appointment. On Friday an operator call my home and said it looks like you missed your appointment on Thursday would you like to reschedule. Do I was there at 7a Tuesday. Need more training, and with things like that doesn’t make me want to buy a new car from someone that doesn’t have it together. I remain Phil Replogle
Seth was very professional and helpful with everything that me and my wife needed at our service appointment. The guy that stands at the podium was very rude didn't catch his name but I wish I would have very nasty man
I will give the same exceptional experience to them.
We appreciate the courteous & professional mannerism from Lance & the other staff members.
Thank you very much.
The works was excellent with service.
The advisor is very good, however the problem was not resolved
Excellent service
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