tech said car was fixed...I picked it up and issue came back before I even got out of the parking lot. Obviously tech did not test drive the car prior to saying it was fixed.
Wonderful service. And very polite young man
Best service team experience. Well done.
Glad to get worked in on n a Saturday without having an appointment.
Ac is broke and temperature gauge is broken no call backs to let me know what is going on.it has been over 2 weeks.
Was told my oil was done at 3:50pm from an 11:30am appointment. My car wasn't even being worked on yet so I had to wait another hour then was lied to about it being cleaned so that took even more time. No big deal I have bad days too but I can't help but feel like I was last on priority. I didn't even get my new oil sticker so I don't know when to get my next change.
I would like to let you know that you have some top notch employees. Not only did I get EXCELLENT service from my gal today who has always been so professional, polite and helpful as well as in the past. I would also like to give same type of praise to Seth who has worked with me in the past unfortunately don’t have his last name and Tyler Long. I can say without a doubt this is truly how customer representatives should perform their jobs. Now on the other hand pretty low of owner? to drop a service that was an incentive for me to buy my car which was supposed to be for the life of my car. No upfront notice or anything. To me that is bad business but your employees are the BEST.
Quality service,reasonable price
Good person very professional thanks
Great customer service. Very friendly and always responded quickly.
She documented my service invoice as I asked. Cause another KIA dealer put in a remanufactured engine, and the oil was 2.5 quarts over filled. My car was washed also something I didn't expect. Petra was very professional and clearly went over everything precisely.
Fred is terrific. He went above and beyond to help me…
Fred did a great job and the shuttle service. 1 adverse comment, during car cleaning the individual doing the interior front windshield knocked of the plastic cover around the mirror. I had to return to the dealership for repair. Fred immediately took care of it.
I was kept informed and everything and everyone was courteous and professional.
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