My accessories plugs do not work and they worked fine when I dropped it off
Awesome Service, When they washed my car Unfortunately they broke my antenna, Cory is ordering a new one and will call when it is in and Ready to put the new one on. GreT Customer Service.
Yes I was very satisfied Pat Leavitt
Petra is always sk helpful!
Service was fine, however I was contacted via text about selling my car. I politely responded that I was not interested. Several hours later I get a call the starts with " Inknow you've said no, but...." It's unprofessional to solicit sales if no one shows interest. It's unprofessional that I said no once and was contacted and interrupted during my work day to tell you all no twice. I won't bring my car there again for this reason. One "no" shouldve been enough. If I wanted to sell my car I would have initiated that conversation.
Gracias a ustedes y a Petra por tan lindo servicio que me dio, gracias bendiciones.
I wasn’t told about the change in oils to synthetic oil and the price was expensive.
I lost faith in business’s and customer service but because of Joseph s care and service today my faith has been restored. Thank you Joseph
Service was great and wait time was surprisingly great also.. However, it never fails that there is always some type of inconvenience or need to return right away. It's one thing to be good at customer service it's another thing to be so rushed that you forget minor things such as resetting the service setting on the cars dashboard or the sticker in the windshield. And when I called to see if someone could walk me through how to do it over the phone I was transferred a million times before I was told that the only option is to come back and have it done which is a huge inconvenient waste of time and waste of gas
My oil change was done in an hour
It would save customers and dealerships a lot of time if Kia would only send out recall notices to vin numbers effected
Seth is awesome! Always polite, knowledgeable, and explains information in a way that I can understand. He gives realistic time expectations, always offers a shuttle so I don’t have to wait, and makes me feel like my car is in good hands while I’m the shop.
Done with on time and great response.Thank you.
JOSEPH DID A VERY GOOD JOB. HE WAS VERY COURTEOUS AND PROFESSIONAL.
Very courteous and took extra time to keep us updated on service.
Joseph was very helpful and keeping me updated as to when my car would be completed.
I was very satisfied with Petra Del Monte's quick responses and knowledge. She is a great employee and a valuable team member.
I left it at 9:30 on February 17, I did not hear anything.At 4:30 I texted about a update on my car . An hour later I got a call that they couldn't do my car until the next day . Why it took that long to replace 1 shock I don't know . The next morning at 9:30 I got a text that it was done . I took my wife to pick it up she talked to 3 people about the car and stood there for twenty minutes. I got a call that the car was finished and I told him my wife was waiting there for it . And to make this worse this is the second time I've took the car in for this same problem.not satisfied with the whole situation
Joesph Junior was very helpful.
Social