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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4937 reviews 63%
4 star 1583 reviews 20%
3 star 193 reviews 2%
2 star 555 reviews 7%
1 star 572 reviews 7%
Review Us
Patsy R.
4 out of 5
3/10/2023
I was taken care of from the time I arrived until I left. Greeted, sat in a massage chair, had coffee and a snack. Assured they were taking care of my car. Service completed and Seth walked me to my car, which had been washed. Great service department!
Anthony W.
4 out of 5
3/10/2023
As always, I will give an honest statement
Debra E.
4 out of 5
3/10/2023
Young man was efficient and polite. No pressure. Thank you
Daniela O.
4 out of 5
3/10/2023
I had a wonderful time at the dealership today.
Barbara B.
5 out of 5
3/10/2023
Everyone is always so hospitable from the time I pull into Kia till my car is finished. Thank you. Barb Nagle
Joyce S.
5 out of 5
3/10/2023
Fred and the mechanic's I spoke to were fantastic,friendly and knowledgeable and did a great job. Thanks Fred for letting me speak with the mechanic's that meant a lot. Thanks to all!
Alexis C.
5 out of 5
3/10/2023
Everyone was very kind. Service was quick.
Doug S.
2 out of 5
3/10/2023
All was well but dash screen was not reset. Says it’s in service. Don’t know how to reset. Thanks!
Leonard S.
4 out of 5
3/10/2023
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Edwin V.
5 out of 5
3/10/2023
Seth was friendly and very helpful. He made the process very pleasant.
June K.
1 out of 5
3/9/2023
I was sitting outside and when I asked about my car after an hour and a half for just the oil change and tires rotated they said just a minute and come to find out my car had been sitting out in the parking lot and Fred or no one came to tell me I was a little disappointed
Joann R.
5 out of 5
3/9/2023
You guys are all awesome over there at Bev Smith Kia gave it all at 10
Marybeth L.
5 out of 5
3/9/2023
Service dept are awesome
Ruth D.
5 out of 5
3/9/2023
Explained everything.informative..
Christine B.
5 out of 5
3/9/2023
Petra was very help
Eylina M.
2 out of 5
3/9/2023
I got charged for a code that is a recall , they said they updated the code that is a recall but if it came up again obviously it came back and they should of fixed it and they didn’t even check to see if the catalytic converter was clogged they went straight saying o have to replace it , I feel like because I am a female they can pull one over me but I’ve worked in mechanic shops before so I will never go back
Patricia R.
5 out of 5
3/8/2023
Thank you Seth!
Sandrian O.
5 out of 5
3/8/2023
I received prompt, reliable and friendly service.
Ruth S.
5 out of 5
3/8/2023
Very nice, well done .
Luis B.
5 out of 5
3/7/2023
Service department is always friendly and respectful and I really appreciate that.

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