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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4937 reviews 63%
4 star 1584 reviews 20%
3 star 193 reviews 2%
2 star 555 reviews 7%
1 star 573 reviews 7%
Review Us
Ruth S.
5 out of 5
3/8/2023
Very nice, well done .
Luis B.
5 out of 5
3/7/2023
Service department is always friendly and respectful and I really appreciate that.
Fairchild Deborah.
2 out of 5
3/7/2023
Not only was my car not serviced. I was told I could get a ride home while my car was being serviced only to wait for over an hour still no tide home. I missed a very important work conference call which caused me a great deal of trouble. I will never come back to Bev Smith again.
William T.
4 out of 5
3/7/2023
Cody was great, very caring and experienced in customer satisfaction. When I talked on what was needed to be done he listened, wrote it down and made sure it was carried out to the letter. One of the best service representatives. Thank you Cody, William T
Joe F.
5 out of 5
3/7/2023
Good service. Thank you
Brittany B.
5 out of 5
3/6/2023
Fred was friendly and helpful.
Sherri D.
5 out of 5
3/6/2023
Cory was great.
Thomas M.
5 out of 5
3/6/2023
Professional and courteous
Sandra J.
5 out of 5
3/5/2023
Love my kia and how it is maintained
Patrick L.
2 out of 5
3/5/2023
If I could rate the customer service I would rate a -1. Please contact me to discuss this matter. ****-****-xxxx
Carroll V.
5 out of 5
3/5/2023
My experience with Bev Smith KIA over the past 20 plus years has been nothing short of phenomenal the entire staff are a perfect example of customer service and this engenders an extremely loyal and growing customer base.In short you cannot do better than the staff of professionals at Bev Smith KIA.
Edward A.
5 out of 5
3/5/2023
It was a great experience to work with Fred
Gretchen M.
5 out of 5
3/5/2023
He was very attentive and friendly.
Sharon B.
5 out of 5
3/5/2023
Fred was very helpful and very patient with my questions. He is an asset to Bev Smith Kia.
Nikki M.
3 out of 5
3/4/2023
Fred Madorma was not concerned about his customer at all so we reached out to Jeffrey Stebbins and he took care of our concerns...thank you Jeffrey for being a sweetheart.. thumbs up to you...
Caren B.
5 out of 5
3/4/2023
cory was great
Darrell D.
5 out of 5
3/4/2023
Great job
Charles W.
5 out of 5
3/4/2023
Job well done
Luis D.
5 out of 5
3/4/2023
Great customer service
Alice A.
4 out of 5
3/3/2023
Excellent customer service skills. Listened, advised of progress and had car ready as promised You need to keep him around, BEST service I've had since coming to dealer

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