Fred is the best. Professional, friendly and takes the time to answer my questions and explain in terms I can understand. I will seek him out when my car needs service in the future!
Had work done a few weeks ago on my forte, and everything is running great, better than ever! Joseph really knows how to take care of the customer. Truly went above and beyond! I have never been so happy with my experience at a mechanic shop let alone a dealership! Couldn’t see myself going anywhere else to have work done, I’m a customer for life! Thanks again Joseph!!
From the time we drove up & were greeted by the service advisor until we were signed out & on our way, we experienced courteous & professional service. We were pleased with the advice & quality of your service department.
Thanks so much for a job well done.
Mr. Madorma was very professional.
1st appt. 3/11. EV tech not working. Told to come back to 2nd appt. 3/13 promised a loaner as diagnostic to take 7 hours. 3/13 arrived at 7:50. Was told at 8:10 no loaner available. I took off specifically on 3/13 for appt. but scheduled other appointments throughout the day but without a loaner,I had to leave again without service performed. This has been unacceptable
When my car was completed nobody didn't even come get me and tell me my car was ready I had to come outside and ask him was my car finished it was just sitting there. It was sitting there over 10 minutes
Car pulls to left now and still have rattle inside car
I was not told my car payment. I had to ask and I’m still very confused about it because he said part of my I’m just very confused I’ve called the finance department all day and no one‘s ever returned my call. I need someone to really explain to me about my contract cause I don’t even know what my car payment is and they said that I had 137 that was going in a separate account to help people rebuild credit. I need someone to please go over my contract with me.
Outstanding Representative, polite and courteous. Was assisted immediately upon arrival.
Thank You
Steven was one of the nicest salesman with kindness and very professional.
Service was great. Seth was excellent
And my car was perfectly cleaned up
I have the best service person I have no complaints about her
THE MECHANIC SEEM TO SOLVE THE PROBLEM
Joseph was amazing in getting my oil change as fast as possible when I told him I had a funeral to attend at 12:00 he kept his word and got me out by 11:30. Thank you Joseph.
I have brought my vehicle on numerous occasions where I'm told there would a hour diagnostic and would be told of the issue but that did not happen. I carry my car for 1 issue and left with more issues that was not there before and being told that another diagnostic would be needed to fix the issue. Both parts and service is super expensive, as if the only concern is commission and not customer service. I would definitely not recommend anyone to service their vehicle at kia
Just ridiculous. Very unsatisfied customer.
Very pleasant experience today
Bought new car while there
Joe was polite and professional . He was a pleasure to work with.
Very pleased with the professionalism of Seth and your staff
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