Bev Smith Kia Auto Repair Service

pleasant and fast service Thanks !

Problem with transmission was not resolved

Muy atento

Bev smith Kia did a wonderful and timely repair on my telluride today.

Caitlin is awesome. She explains everything and when you ask questions she gives you her undivided attention. Also the rest of the service department are also great.

Thank u

Amazing, Oil change under an hour on a Saturday. Caitlin is amazing!

She did an excellent job

I called multiple times before my appt to speak with Cory my service specialist I never received my call back. I even still dropped my car off and was contacted about the issue with my car. I was told metal was broken in my engine that it would be too costly to take apart to fix (not even an actually quote. I asked for other options and he said replacing my engine which would cost 10,000. The very next day I had my vehicle towed to my house and I had a mechanic come to my home for a second opinion just before selling my car. The mechanic said I had zero oil in my car, low coolant, and a dead battery. I have since fixed these conditions and my car is back running completely noise free and the engine light is gone. I have been calling Bev smith to speak to Cory about all of this, 4 times yesterday and still no call back. It’s concerning that these small fixes were able to get my car back on the road and your recommendation for my car was a new engine. I’m not sure if this was a malicious intent to get be to trade my car or if this was incompetence. Either way I will never buy or service my vehicles with this company again.

En la espera de la pieza para que se la coloquen al vehículo pero si todo bien excelente servicio

Awesome experience professional service and quality work.

Thank you for doing such a fantastic job keeping my car running

The service has always been very good and the your personnel are exceptional this time it was Jared. Thank all at Kia .

Great customer service and professional mannerisms.

Service and advisor were great. Only thing I was not happy about was that the technician set there tool mat or something similar on my hood leaving a grease spot in the shape of the mat. Will happily provide photos if needed.

Thanks very much to Caitlin for coordinating and for making sure everything was done the right way.

Good job

Jared you the best 100/100

Perfect

I had expected my car to be washed and the inside be vacuumed