Service Center

Real Reviews From Verified Customers

John K.
5 out of 5
3/5/2026
Caitlin was amazing! From start to finish, Caitlin kept me informed of what needed to be done, how it was being handled and kept me updated on wait/finish time. Superb communication skills, very personable and definitely an asset to the Bev Smith team!
Dennis H.
4 out of 5
3/5/2026
I appreciated the courtesy afforded me to take me home and pick me up after the service was completed. Thanks!
Carol S.
5 out of 5
3/5/2026
You need more people working at kia like Angela,she listened to me and showed me that she cared about me, and she is so polite, she is good for business.
Christopher M.
5 out of 5
3/5/2026
Angela was professional and very accommodating. Thanks Angela for setting me up for a follow-up appointment. 5 stars out of 5 for Angela!
Fernando M.
5 out of 5
3/4/2026
Thank you Angela for always putting us the customer first.
Clifford A.
1 out of 5
3/4/2026
Check engine light came and car started riding a little funny
Graylin J.
5 out of 5
3/4/2026
Pat was great thanks very much
Elbert Y.
5 out of 5
3/4/2026
Well organized service team!
Marques-Fuentes J.
5 out of 5
3/4/2026
Angela is awesome and great person! Thank you for helping me today.
William T.
4 out of 5
3/4/2026
Caitlin did a great job of getting my Telluride in quickly and getting everything I needed including new tires installed acomplished.
Mark P.
5 out of 5
3/4/2026
Caitlin is incredible, she was on top of everything and we received excellent cutomer service
John H.
4 out of 5
3/4/2026
Get your workers Dental insurance!!!
Charles Watson.
5 out of 5
3/3/2026
Good work
Elaine C.
1 out of 5
3/3/2026
When i asked how long it would take i wasn't told that it would be the hour and a half plus employees lunch. This should be discussed at time of appt.
Thomas S.
4 out of 5
3/3/2026
Ken Disbrow was professional, courteous, and communicated very effectively. I waited at the dealership during the service and Ken checked on me several times and informed me of the progress, something I really appreciated. Thanks for the great service.
Anthony S.
5 out of 5
3/2/2026
Keep up the good work
William R.
5 out of 5
3/1/2026
I was very happy with Ken as my service advisor, and would be pleased to have him again in the future.
Susan G.
1 out of 5
3/1/2026
Very disappointed to find out that the part that is malfunctioning on my car is not covered under warranty and the replacement part is on 20 dollars at the auto part store and bev smith is charging 375.00 for parts and labor.
Alyssa F.
5 out of 5
3/1/2026
Caitlin was excellent and very helpful!
Shade H.
5 out of 5
2/28/2026
He was very good and helpful with my vehicle. Thank you Ken.

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