Service Center

Real Reviews From Verified Customers

Joseph N.
5 out of 5
1/20/2026
Thank you
Sheila R.
5 out of 5
1/20/2026
Angela was exceptional! Great service !!!
Thomas P.
2 out of 5
1/20/2026
Saw my car pulled around at 5:05 done with service. Why would it take my advisor another 30mins to get me completed and on my way.
Rose S.
1 out of 5
1/18/2026
I had no contact with him until after 2 and a half hrs when I text him to see what was going on with my vehicle.Someone else checked me in. My vehicle sat in the lot for an hour before. It was taken to get service. My appointment was at 1:30 and another person's appt was at 2. And they got their vehicle 45 mins before me.
Lisa L.
5 out of 5
1/18/2026
I'm always treated like I'm visiting with my friend! Fast and informative updates along the way
David C.
5 out of 5
1/18/2026
Amazing and professional as always thank you
Michael G.
5 out of 5
1/17/2026
Caitlin was knowledgeable and provided updates on service protocol.
Bettye S.
5 out of 5
1/17/2026
No
Richard J.
5 out of 5
1/17/2026
Caitlin stayed in touch with me through the entire procedure and did an exemplary job. I am very satisfied with the service.
Gabriela O.
4 out of 5
1/16/2026
I deeply apologize about the previous feedback. That was my fault. I figured it out as I was fixing everything. Thank you Kia, you guys are awesome !
Carey R.
5 out of 5
1/16/2026
Jared was wonderfully personable. He answered my questions clearly and concisely. Keep him.
Alex V.
5 out of 5
1/16/2026
Caitlin was awesome
Lynne L.
5 out of 5
1/16/2026
Another most excellent experience all around at Bev Smith KIA! Thank you to the entire Team!
Gerald S.
4 out of 5
1/16/2026
Caitlin Neesom has helped me in the past and I have been satisfied with her service and willingness to take extra steps to find a satisfactory solution.
Frances D.
4 out of 5
1/16/2026
I had no issues what so ever.
Victoria C.
1 out of 5
1/15/2026
2 1/2 hours for oil change and cabin filters. Angela never let me know about car status. I had to go outside and find her to inquire.
Patrick And.
5 out of 5
1/15/2026
Angela’s the best!
Janet B.
5 out of 5
1/14/2026
Caitlin was awesome she took care of everything an the one thing that meant the most is she listened to my concerns. I will definitely keep coming back
Carlos A.
5 out of 5
1/14/2026
Angela went above and beyond to ensure that I was being taken care of. Thank you again Angela
Mark S.
5 out of 5
1/13/2026
Caitlin is amazing to have as a service rep. When she's on the job, you will be kept informed and your vehicle is in good hands! She takes great care with both our KIAs when ww bring them in. So glad to have her back on the team. She was surely missed.

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