Service Center

Real Reviews From Verified Customers

Quincy Clark.
5 out of 5
1/20/2024
Caitlin was amazing from the moment I arrived for my appointment. she's a true professional who goes above and beyond to ensure a smooth and pleasant experience. Caitlin's friendly demeanor and willingness to answer all my questions made the entire process a breeze. I can't thank her enough for the outstanding service, and I highly recommend her to anyone seeking top-notch assistance. Thank you, Caitlin!
Nancy S.
4 out of 5
1/19/2024
Waited over 3 hours for routine service.
Mickal S.
5 out of 5
1/19/2024
Good job
Heather H.
5 out of 5
1/19/2024
Outstanding service
Nutsinee D.
5 out of 5
1/19/2024
fast service , Caitlin is profressional and doing a great jobs.
Leah C.
5 out of 5
1/19/2024
None
Leah R.
4 out of 5
1/19/2024
Caitlin Needon is by far The Best Service Manager I have ever had at a Kia Dealership. She is so friendly, has so much energy, keeps me informed on the 1/2 hour of what is being done. I go to this dealership because of her!
Gregory P.
5 out of 5
1/19/2024
Justin was very informative
Andrew R.
4 out of 5
1/18/2024
Pablo Minier was a great service agent.
John G.
2 out of 5
1/18/2024
Your representative was nice. However, I bought my KIA there in 2016, & have been coming there for service since. I had a 1:30 pm appt. I waited 20 minutes for service, 3 hours for completion for an oil change & tire rotation. I had no time left to wait around for the alignment I needed the most.
Dolores W.
5 out of 5
1/18/2024
The staff was very pleasant and informative and kept on checking on everyone that was waiting for their vehicle with a smile on their faces
Joan K.
5 out of 5
1/18/2024
Totally satisfied with our recent service experience.
Diane M.
5 out of 5
1/18/2024
Caitlin was great she took great care of my car and me I really was pleased with her service
Ilene S.
4 out of 5
1/18/2024
Would like to give it back to you cannot afford payments since we are now in Tennessee.
Jeffrey S.
4 out of 5
1/18/2024
They fixed my tire too!!!
Jean J.
5 out of 5
1/18/2024
I'm very happy for the job she made wonderful ???? job
James K.
3 out of 5
1/18/2024
Responded to all of the messages that I received and I never got a response from the service adviser.
Robert E.
5 out of 5
1/18/2024
Great service and customer communications
Janet B.
2 out of 5
1/18/2024
I was not notified when my car is ready. I had to call at 5pm to find out it had been ready 2 hours before. When I arrived to find out my car had not been vacuumed and I had requested a wash and vacuum when I dropped my car this morning.
Nathan S.
2 out of 5
1/17/2024
Over three hours wait for a oil change much too long very pleased with the job

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