Was taken care of in a professional way????????
As always, every employee at Bev Smith Kia are very nice and helpful. We have had Justin two times as our service person and he’s been wonderful communication every step. No complaints. Highly recommend !
Great service. Love our service manager, Caitlyn.
I’m happy with the friendly and quick service
We were very pleased with our visit today. Fred was so very personable, professional & reassuring as our issues were being addressed. Thank you Diabe Huneke
He is very informative and easy to work. He gets 5 stars from me
My vehicle was supposed to be been detailed and clean at pick up. I was told it was detailed and clean. The outside was barely wet and the inside was not vacuumed at all after you had my vehicle for three weeks. Kaitlyn did her best to forward me updates, but did not follow through with the pick up Cleaning Service . I also asked if a tail light on the bumper could’ve been looked at and adjusted that was never brought up or adjusted after the car was in your possession for three weeks. Kaitlyn was a Messenger, but I felt as though things could’ve been followed through better for the customer, thank you
I have purchased cars for many years you have the best dealership I’ve ever been to from when I owned the Rolls-Royce Cadillac right down the road. Your store is one of the finest I’ve ever been to caring people understanding people just absolutely wonderful.
Justin has always been very professional and taken good care of me and my Car. He’s an asset to your company and does an excellent job in trying to pleases His customers. He’s kind and pays attention to the customer with problems about your car.
He’s very polite and excellent at handling business with his customers. I thank him for his great service and professionalism.
Great service and very happy with don
I waited over a month for a part that was ordered incorrectly and then had to wait for the right part to come in. You cannot even schedule service on your website because I was told that it doesn’t even work. The first time I went to pick up my car, three people stood around, doing nothing and nobody went to go find my car, and I waited for over 20 minutes for someone to finally step up. in all of the cars I have owned, I have never had a worse experience with a dealership. Justin was very nice and thorough, but without the competent support of the dealership, he is unable to do his job thoroughly.
Fred was amazing always a pleasure
Experience was above and beyond and would recommend it to anyone
Fred was very welcoming and helped me in every capacity of my first experience at the dealership. He went above and beyond to assist me for my vehicle maintenance. I recently moved up from Ft Lauderdale so I was looking for a new Kia dealership to do my maintenance and I’m glad and extremely happy with the service and care I received from Fred and everyone else was really nice. Thank you for an excellent experience
Sincerely
Christian Canelo
Owner of 2023 Kia Niro EV
Thank you for the service.
On my Kia.
Excellent service. All the employees were very efficient,friendly and professional. Very happy with Bev Smith Kia.
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