I was not provided with the multipoint inspection. I was recommended to replace tires but did not provide with the tires thread.
I always enjoy getting service at easy Honda and Maria always addresses my needs and concerns. I don't mind waiting, but it seems the service area is always full and short staffed with Honda techs. The service advisors always do their best, but a little extra manpower wouldn't hurt.
Maria is a star!! Very grateful for her help and service
Rick was professional and it was a pleasure doing business with him.
Richard provided excellent service and always keeps customer informed of the process with the vehicle
I was provided with exceptional customer service! Keep up the Great work!
Richard Rodriguez has incredible customer service skills and very professional.
Superb service from Erik as usual.
Kept me informed and helped me with my
insurance claim.
Has been my service advisor for years
Very trusted and very helpful to me. Great Job well done ????
I received a phone call today asking about my experience. Now I’ve received this link to answer a few questions and at the end of it noticed that I’m going to receive yet another survey. That’s excessive.
Thank you Mr Pierre ****for getting my car in immediately I really did appreciate it and keeping my updated with everything that was getting done to my car Thank you for being so kind and polite when ever I bring my vehicle back I will be sure to ask for you once again Thank you so much
Checkin was ok as was the service. But 2nd time in a row,I wasnt informed that my car was ready.i had to phone and there was a lack of communication.they were waiting to hear if I wanted the car washed. But never asked me that! I ended up being stuck in traffic on the way home due to how late in the day pickup ended up being. Then I received a text saying my car was ready to pick up, about an hour after I picked it up! I wont bring it in again for service unless something that only takes a half day. Too frustrating to deal with such a lack of communication
Erik was excellent. He was professional and honest with me. I keep coming back to him because he is welcoming, kind and provides the best service. Thanks Erik!
Luis was great
I am disappointed that I had to replace my strut again after only 3 years and less than 15.000 mile
Thank you
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