Ok, Erik was going beyond my expectations of service, he is a true professional!
Even without a schedule appointment, Makayla was very professional and ensure me I was going to be taken care off. The exceptional customer service I was provided with made me want to come back to this place again for future business.
They scratch 3 Parts in the car and grease a new sit as a matter of fact is a complete mess We waiting the manager call to replace parts we tried to contact him today by calling and never answer if this take a long time we planning a different way
I am 81 and I appreciated Pierre’s attentiveness and care to my needs.
I was well served and my car serviced to my satisfaction. Thank you Richard Rodriguez
Rudy is by far the best service representative I have ever worked with. We are new to Texas and have worked with Honda dealers and service for several years. I have never had such a positive experience even when the situation was not good news. You have an amazing employee. He is making your service department shine far above other in the Houston area.
Took 7 hours to get an oil change and tire rotation.
Erik is always attentive, he keeps me updated throught the process and reviews the Multi Point inspection report in detail. Erik has been my service consultant for several years now and I appreciate the great customer service he always provides.
Erik was great. Attentive, proactive, communicative, and extremely helpful. I was bragging about how good my experience was to all my friends who hate taking their car into the dealership!
Erik was great to work with. He communicated everything very well and gave us good advice of how to proceed and insight into the work being done. We will choose to work with him again on future visits.
Erik always takes good care of me.
Erik is awesome. Helped me out with everything I needed. Stayed in contact the whole time. Answered any questions I had.
The service was great. I am completely satisfied. Erik was so helpful and knowledgeable.
Erik has handled several service visits in the past in a most respectable manner. He is knowledgeable about the vehicle and can explain the issue in terms i understand. Then he moves quickly through the steps to accomplish the work required to meet my goals.
Erik always does an amazing job with servicing my vehicle. Thank you for helping with my new HRV!
Erik Baatz is a very trustworthy advisor!
The hood was not fully closed after the oil change which caused it to fall off on the way back and the TPMS was not calibrated and the wait time was very long.
Erik gave excellent customer service. He’s very knowledgeable and professional.
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