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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2406 reviews 67%
4 star 807 reviews 22%
3 star 119 reviews 3%
2 star 120 reviews 3%
1 star 148 reviews 4%
Review Us
Linda W.
5 out of 5
10/31/2025
Personable, professional, thorough as always. Love palmiero
Gregory T.
5 out of 5
10/31/2025
Thanks
Dee Dee.
4 out of 5
10/31/2025
Great staff. Mary, Driver (sorry do not have his name) and Vinnie all three were really on top of customer service. I do thank you. Hard to find great service today.
Gregory B.
5 out of 5
10/30/2025
I had a wonderfully positive experience from check in to loaner to check out! Thank you!
Anthony S.
4 out of 5
10/30/2025
My Toyota is running well.
Lori S.
5 out of 5
10/30/2025
I was very satisfied with my experience at Palmiero ????
Kent M.
5 out of 5
10/30/2025
Everyone very helpful and accommodating
George V.
5 out of 5
10/30/2025
Everyone was helpful and work was done in good time. Would give your staff a 10… thanks for being here!
Emerson D.
5 out of 5
10/29/2025
This was 10++++ service from Palmeiro Toyota today. They serviced both of my Dad’s vehicles. I have been a long time Toyota owner myself and bought my first Toyota truck from Palmeiro in 1995, but haven’t been in the area for some time. Brian Harrison runs an excellent operation at Palmeiro’s. Kim is one of the nicest Service Managers I’ve worked with. I’m planning on returning as a regular Palmeiro customer after today. Thank you so much! Brian **** - son of Emerson D
Denise P.
4 out of 5
10/29/2025
She was very attentive, got my granddaughter‘a car seat from my vehicle once we realized I’d have to keep my RAV 4 there over night.
Marsha R.
5 out of 5
10/29/2025
I was very satisfied with the service I received. Everyone went above and beyond my expectations. Love Palmerio Toyota. Great group of people to work with. Thanks, Marsha R
Stephen Y.
4 out of 5
10/29/2025
It’s about quality, honesty and relationships between customers and staff. Keep it simple like having a real person answer and direct calls when someone contacts you. Artificial like in AI means fake! Stay real and don’t go “fake”. Matt, Kim, Brad and Jeff are great. Thanks, Steve and Ruth Young
Tammy S.
4 out of 5
10/29/2025
Mary was very efficient with my check in. Got me in and out and on my way ????
Scott S.
2 out of 5
10/29/2025
I dropped off my truck at 10:00 for new tires. Mounting and balance. I left there at 11:30 while waiting in the lobby. After waiting for an hour, the service lady suggested an inspection was due in December and they could do that today. She also suggested that my cabin filter needed changed. Why is your service department looking at all this when all I went in for was new tires, mounting and balancing. My mechanic offered me the alignment. I need new brakes and rotors also. Unfortunately for the dealership I can get these other services done much cheaper. The alignment was half the cost as what was quoted to me. Understand, I’m not complaining about the service so to speak, you just have a long ways to go to get me to bring my truck their for any maintenance issues because of the cost and upselling me other services.
Harold J.
5 out of 5
10/29/2025
Great care and staff.
Mary Lynne.
3 out of 5
10/28/2025
The wait was worth it as I realized I needed new tires and didn't know when I would be able to schedule the appointment due to my work schedule. What a difference when I drove the vehicle. It was aligned and the tires felt "smooth".
Thomas P.
5 out of 5
10/28/2025
Fast and efficient. Well done@
William L.
5 out of 5
10/27/2025
100% satisfied.
Mary M.
5 out of 5
10/27/2025
I appreciate the great service.
Bruce L.
5 out of 5
10/27/2025
Very good service and done quickly

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