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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2430 reviews 67%
4 star 823 reviews 23%
3 star 120 reviews 3%
2 star 122 reviews 3%
1 star 152 reviews 4%
Review Us
Austin T.
5 out of 5
1/5/2023
Very good service
Charles W.
4 out of 5
1/5/2023
Perfection with the repair as usual!. Concern with the greasy & dirty steering wheel. Great customer service and the loaner is awesome. Thank you for a great job.
Charles K.
4 out of 5
1/5/2023
I am always pleased with the service I receive at Palmiero. Your staff is friendly and accommodating, providing me with a loaner while my car was being serviced. We used to live in Edinboro but moved to Erie recently and we're still staying with Palmiero Toyota! Patricia Klenk
Jacqueline B.
5 out of 5
1/4/2023
Great fast service
Sun L.
5 out of 5
1/4/2023
Thanks for the wonderful job.
Not Provided.
5 out of 5
1/4/2023
Truly appreciate the wonderful service provided by everyone at Palmiero!
Jack E.
5 out of 5
1/3/2023
Had to be fixed. Was done in a timely madder. Thanks
Patrick M.
4 out of 5
12/31/2022
In spite of terrible weather, a busy holiday season, and rarity of parts for a 21 year old vehicle, Matthew and the rest of the Palmiero team provided excellent service.
John M.
4 out of 5
12/31/2022
Kim is a great asset to your dealership...I have been able to have a great experience with your dealership and the service department because Kim really deals well with customer service needs...THANK YOU KIM John M
Christopher S.
5 out of 5
12/31/2022
Everyone was extremely nice and informative.
Reese C.
4 out of 5
12/31/2022
Despite computer system issues resulting in no loaner being reserved, Kim fought through and found us a vehicle. She also kept us well informed throughout the repair process.
Kevin M.
4 out of 5
12/31/2022
Very satisfied as always. April called be by my first name… very nice. Felt like part of the family so to say. The dealership always tries to go above snd beyond.
Tamara C.
5 out of 5
12/30/2022
It never fails, every time I walk in for service, there is a welcoming feeling. Matthew Izbinski is engaging and skillful in how he handles business and customer relations. When I picked up my vehicle, I interacted with another gentlemen who was also very personable! I am so sorry that I didn’t notice his name. The whole team in the service department are attentive and informative. I appreciate Palmiero Toyota!!!
Matthew R.
4 out of 5
12/30/2022
Kim is always a pleasure to work with. The team was effective and super efficient given all the vehicle needed this time around. Even checked on the extended warranty on my behalf.
James E.
5 out of 5
12/30/2022
All was completed in less time than I anticipated.
Andrew B.
5 out of 5
12/29/2022
Timely service
Joyce M.
1 out of 5
12/29/2022
Would have like to be able to use Toyota coupon I had received in mail there was not a dealership listed on the coupon . Also was surprised there was no mention of the tire sensor being on and it was not reset . Or told why it is on .
Paula M.
5 out of 5
12/28/2022
Melissa's job was much better than well done, her service was exemplary. Melissa is very professional as well as as a good communicator. Melissa was very kind and understanding. My experience was as good as possible thanks to Melissa. Sincerely, Paula M
Steven O.
5 out of 5
12/28/2022
Always courteous and to the point. Always a good experience.
Dale M.
5 out of 5
12/28/2022
Great job!! Very friendly too

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