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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2430 reviews 67%
4 star 823 reviews 23%
3 star 120 reviews 3%
2 star 122 reviews 3%
1 star 152 reviews 4%
Review Us
James E.
5 out of 5
2/7/2023
All staff were very helpful and explained what was being done and why.
Gary M.
5 out of 5
2/7/2023
April was very efficient and an absolute pleasure to deal with. An asset to the dealership
Paul S.
5 out of 5
2/7/2023
Kim is an asset to your company! She is a competent and helpful employee in your service department. I always look forward to her being the one to help us anytime we have appointments with our vehicles. (The Service Department is one of the main reasons we continue to purchase our vehicles there and have our vehicles serviced). Thank you
Carol G.
5 out of 5
2/5/2023
Great place
Mary Jo.
5 out of 5
2/4/2023
Toyoto care service is the best and one of the reasons I will keep buying vehicles from here. I like the texts provided with my service today too. Thank you.
Crystal S.
5 out of 5
2/4/2023
This was my first visit there and everyone was extremely nice. Great customer service and such a beautiful dealership
Patricia T.
4 out of 5
2/4/2023
I was going to get a loaner, with weather so bad I opted to wait. The staff was very informative and gave me the wait time. They got my car in quickly and got my service and inspection done!!!! Very happy with service.
Carol P.
2 out of 5
2/4/2023
Asked specifically to check the sensors in my tires, as was the interior light was malfunctioning. It was looked at with the inspection saying that all was good. The service person, Tony was very informative in that he explained a manual device was used to indicate all was good but also was informed that there was a more diagnostic test to determine as to the level of “good” was not performed. We didn’t make it more than 10 miles to Conneaut Lake and the indicator was on again. I felt that a more thorough inspection should have been made, I now have to bring my vehicle back in 10 days for the problem I was most concerned about.All other services performed were good.
Danny H.
5 out of 5
2/3/2023
Exactly what I expected from a group of talented professionals and great men and women behind the counter.
Marjorie B.
5 out of 5
2/3/2023
Always good service when I come in
Daniel B.
4 out of 5
2/3/2023
Kim, Matt and all the service writing team are very knowledgeable! Service Tech Michael Cornell explained completely the maintenance problem I was having with my 2010 Toyota Highlander. He completely run through the checklist to check for any maintenance issues. Corrected all problems in minimal time! Really confident and happy with the Palmiero Toyota experience!
Garold M.
5 out of 5
2/2/2023
Great job!
William S.
4 out of 5
2/2/2023
Everything went well. My next appointment for service is on the interior of windshield. I will see you than .????
Starr A.
5 out of 5
2/2/2023
Matt is always great to work with!!!
Vickie K.
5 out of 5
2/2/2023
Palmiero representatives are always polite and professional.
Linda N.
5 out of 5
2/2/2023
Great service
Mary L.
5 out of 5
2/2/2023
Very prompt and friendly service! Appreciate getting in when I needed to on short notice. Many thanks!
James C.
5 out of 5
2/2/2023
Good communication and great service
Kurt S.
5 out of 5
2/1/2023
Thorough, professional and very pleasant
Michael L.
5 out of 5
2/1/2023
Thanks!

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