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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2426 reviews 67%
4 star 819 reviews 23%
3 star 120 reviews 3%
2 star 122 reviews 3%
1 star 152 reviews 4%
Review Us
Jeffrey S.
3 out of 5
4/30/2023
A little strange that turning the reverse alarm into a single beep costs $40+ when I specifically asked the sales rep when I bought the car 6 months ago if that could be done for me before we finalized the purchase. I was told it couldn't but saved me the hassle of buying my own BT obd for that one thing.
Melissa B.
5 out of 5
4/30/2023
I always have an excellent experience with Matt at Toyota and would recommend him to anyone!
Donald K.
5 out of 5
4/29/2023
Appreciate that you did it in a timely manner. Plus the fellow at the desk was very friendly. Job well done
Lisa H.
1 out of 5
4/29/2023
The service technician was not truthful!!
Joyce M.
5 out of 5
4/28/2023
Hopefully time will tell if the reboot works. Everything went very well and I was kept informed of all the progress that was made. And all the employees are very polite and respectful and extremely helpful.
Gary P.
5 out of 5
4/28/2023
Completely satisfied
Jason M.
5 out of 5
4/28/2023
As always great service and done in a timely manner
Michael M.
5 out of 5
4/28/2023
Kim in services and Zack the mechanic were excellent. Very helpful
Kathie G.
5 out of 5
4/27/2023
Thank you
Carol R.
5 out of 5
4/27/2023
Your service department never disappoints. The employees are always professional, friendly and knowledgeable. I would not take my car to any other dealer.
Dolores W.
4 out of 5
4/27/2023
The technician did what I wanted to have done and discussed another item of concern which I decided not to have done. He was courteous and respected my wishes.
Miles H.
5 out of 5
4/27/2023
I’m happy
Fred P.
4 out of 5
4/27/2023
Your service since we moved her in 1995 is why we hope to buy a new Venza from you even though we’re replacing a Honda CRV that has been a good car for us. Not real happy that we can’t test drive the car we will buy instead of having to order it from the factory. But that’s not a problem with Matt or your service department.
Mary W.
2 out of 5
4/27/2023
We normally love the service there and today there were some minor things that have surprised us. There are blue dots of something on our windshield but they don’t come off with the wipers and fluid. The heater was set at 84 degrees and our auto lights were turned off and we just realized that driving tonight. We were emailed 2 photos of our car but we have no idea why or what they were for. None of this is a big deal but surprised us.
Gary R.
5 out of 5
4/26/2023
April was very nice and helpful.
Claudia B.
4 out of 5
4/26/2023
I’m always satisfied with the service I receive at Palmiero Toyota. I’m living an hour away and still travel back to get my car serviced. Kim Christie has always been there to walk me through what ever I needed done. Everyone is very courteous and ready to help if needed. Thank you all for getting it done!!!
David G.
5 out of 5
4/25/2023
As always she was competent and friendly. As I’ve said many times your service department is why I buy my cars from Palmiero
Joel S.
5 out of 5
4/25/2023
Excellent service...thank you
Deloris W.
5 out of 5
4/25/2023
Good job ????
John M.
5 out of 5
4/24/2023
Been working with Kim for many years,she is a great asset to Palmiero Toyota...

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