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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2425 reviews 67%
4 star 819 reviews 23%
3 star 120 reviews 3%
2 star 122 reviews 3%
1 star 151 reviews 4%
Review Us
Darlene R.
5 out of 5
12/20/2023
Loved all the updates and video. Good work done timely.
Shawn M.
2 out of 5
12/20/2023
I scheduled an oil change and a tire rotation. Your service department called my son to inform him I needed new brake pads. $500. I just had this vehicle inspected two months ago. And I just bought it from you a year ago, so it should not need new brake pads. Something similar happened years ago when I took my prius in.I bought it from you. You inspected it one year and everything was fine. The next year I took it back to you and you told me that the seatbelts in the back wouldn’t pass. They were the same seatbelts from the previous year. They had some little fuzz pulls on them. You wanted over $700 to replace them. Plus when my son picked up my vehicle today, the service person he dealt with was a little short, borderline rude. I believe I am done having my vehicle serviced at Palmero, And I think I’m going to look elsewhere for my next vehicle
Tammy D.
5 out of 5
12/20/2023
Thank you for truly fixing my rear brake squealing! Really & truly appreciate your wonderful qualified mechanical team of skilled technicians!
David G.
4 out of 5
12/19/2023
Kim is always thorough, explaining what the technician worked on and what is fixed or what the next step to solve any issue with be. Thanks Kim!!!
Janice S.
5 out of 5
12/19/2023
Wouldn’t trust my truck to anyone else
Sherry B.
5 out of 5
12/19/2023
I love how organized and friendly everyone was
Emil L.
5 out of 5
12/17/2023
Thank you for great service and a welcoming facility.
Luann S.
5 out of 5
12/17/2023
Thank you for getting my appointment promptly
Scott S.
5 out of 5
12/17/2023
Friendly and courteous staff that had my truck inspection done in a timely manner and when it was promised to be done.
William B.
4 out of 5
12/17/2023
She's hot
Peggy K.
5 out of 5
12/17/2023
Everything going went great. Thank you!
Daniel O.
2 out of 5
12/17/2023
Your price and your looking for things years ago did not need to be done
Bronwell B.
5 out of 5
12/16/2023
Knowledgeable service for my check engine command. The loaner car was a plus also. Thank you for such reliable service.
Keith G.
5 out of 5
12/16/2023
Great quality service and right on schedule ! Thanks
Michael B.
5 out of 5
12/16/2023
April was amazing in her knowledge of the process
Emerald A.
5 out of 5
12/16/2023
Absolutely love Melissa, Josh, and Dan when it comes to dealing with my mobility van.
John W.
5 out of 5
12/15/2023
We appreciate the service we always receive. Merry Christmas!
Georgia D.
5 out of 5
12/15/2023
Really like how everybody was very professional
Cynthia H.
4 out of 5
12/15/2023
I am always satisfied with your service department. I appreciate you taking care of my car even though it is close to fourteen years old. I’m trying to make it to 200,000 thousand miles. I only have 17000 thousand more to go! Thanks again. Cyndee Haines
Harold K.
3 out of 5
12/15/2023
There is a disconnect between the dealer and Toyota credit program. I can explain it better via phone.

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