Please continue to help us like you do now.
No matter what the customer service says, it always takes longer. Your processes that you follow are not customer friendly. Keith is great though
Mariela was very pleasant and professional - a pleasure to deal with!
Friendly. Very professional and knowledgeable. Answered all questions.
Very happy with the service of Kyle and Isaac.
Keep up the outstanding service Kyle!
Kyle is such a nice and professional staff at NormReeves!!
Kyle is the best. Great service.
They charged me for tire rotation, but didn't rotate my tires, now I don't trust them to conduct my 60K mile tune up, what more will they lie about. Calling corporate Monday 5/13/24.
Thank you for being upfront about time estimate to be serviced. Even though it was 3 hours it was as promised and no longer. Kyle is friendly and gives great customer service.
Great service! Best asvisor!
Throughout the process Mariela provided professional yet personable service. One more example of the excellence of Norm Reeves Genesis!!! Thank you all once again!
Mariela qas very courteous. Had a big smile seemed warm and was very professional. It was an exceptionaly interaction.
Valet service and vehicle services were outstanding
Mary is what makes your dealership a great experience. She is friendly, professional, and I feel like I can trust that she has my best interests at heart. Great job hiring her on to represent your brand.
Everything was prepared to complete the PM work. Mary was courteous and handled issues professionally. Overall the job was well done. Thanks!
Young lady service staff was excellent in all respects!! I would prefer her assignment to my next service visit!!
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