About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 1272 reviews 69%
4 star 406 reviews 22%
3 star 41 reviews 2%
2 star 64 reviews 3%
1 star 66 reviews 4%
Review Us
Donald K.
3 out of 5
6/3/2026
I enjoy working with kyle.
Michael P.
4 out of 5
6/2/2026
Wish it didn't take 5 weeks for one part but appreciate the effort to get rid of this on going problem.
Rhonda G.
5 out of 5
6/1/2026
Excellent service - 5 stars. Patrick Sim was so kind and professional.
Moon C.
5 out of 5
5/31/2026
Great customer service & helpful
Robert C.
4 out of 5
5/30/2026
Ed was excellent, but the service tech did not reset the service mileage notification!
James H.
4 out of 5
5/29/2026
Edwin Rivas was professional and listen to my concerns and resolved it the next day. So appreciative to his speedy resolution.
Paul K.
5 out of 5
5/29/2026
Kyle is always pleasant to work with.
Jennifer Ruth.
5 out of 5
5/28/2026
Edwin is always great!
Jerome M.
5 out of 5
5/27/2026
Edwin is always pleasant to deal with. He is an asset to Norm Reeves.
Steen B.
5 out of 5
5/25/2026
every associate I encountered on my visit was courteous, knowledgeable, efficient, and friendly. truly a great experience.
Victor T.
5 out of 5
5/24/2026
Edwin was very attentive and answered all my questions, received great service from him. Thank you
Arleen W.
2 out of 5
5/24/2026
I asked for a loaner car for the day and did not receive one. Otherwise was good. Services from other Genesis dealerships, they bring a loaner car and your Starbucks order and that’s superb “10 NPS Promotor” customer service.
Elizabeth R.
5 out of 5
5/22/2026
Kyle was great. Everything was coordinated while I was on my honeymoon in Italy Seemless
Dong K.
5 out of 5
5/22/2026
excellent and professional service
Haley A.
5 out of 5
5/21/2026
Best services!
Andrew J.
5 out of 5
5/21/2026
Kyle not only is consistent in his work ethic, dedication to his role, but always ensures all things are explained thoroughly before moving forward. He goes above and beyond to make sure all my concerns are addressed. When Im there, im family. And its sincerely appreciated!
George H.
5 out of 5
5/20/2026
Valet was great, Kyle was great and got me in and out fast per my request. Concierge service all the way and made me glad to be a genesis owner
Linda K.
5 out of 5
5/17/2026
Great service! Service advisor was very friendly and it didn’t take too long.
Darrius B.
5 out of 5
5/17/2026
Edwin always does an amazing job! Great communication and very friendly
Tami Sheryl.
5 out of 5
5/17/2026
EXCELLENT SERVICE!!!!!!

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.