Kyle is courteous and easy to work with. Very professional and explains thoroughly the service to be performed. Car loaner was ready as promised.
Mariela was great! She listened to what was important to me, and I was finished with in the time she said. She informed me as to how to get the most from scheduling future appointments. I felt she cared about my experience with Genesis.
My tires were rotated, but they were not pressurized to the proper pressure as I requested.
Kyle is what us as customers hope to get when coming to get our vehicles serviced. We are a his and hers Genesis customer and I really appreciate the care Kyle gives to our vehicle's. We appreciate his time and service.
Isaac is a gem. Fantastic experience.
she was absolutely wonderful to work with. I was in and out on both the drop off and the pick up absolutely love the service at norm reeves Genesis.
My service was over the top compared to the dealership. Thank you.
Mariela and the valet team are outstanding. They represent the Genesis brand well and they should be rewarded for always going above and beyond.
He Made me feel so special,as soon as I got
there, He greated me,I didn't even had to wait more then 20min for my rental car, and I made it to my another appointment.
I have been out of a vehicle for 3 days. Genesis should accommodate us customers with better care. The inconvenience alone should be enough for Genesis to go above and beyond. It’s not happening and I get no return call back. Very upset
Kyle was great as usual. I was in and out in a few minutes
I am very glad he was very honest and helpful.
Mary always been a great help and provided the excellent advice when I visited the service department.
Make the visit more present!
Thank you
Kyle was great in getting me in and out. Always a pleasure to work with him.
Service was completed within the expected hour and she was so kind.
Kyle was attentive, personable and on top of my repair. Thanks so much!
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