About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 1272 reviews 69%
4 star 406 reviews 22%
3 star 41 reviews 2%
2 star 64 reviews 3%
1 star 66 reviews 4%
Review Us
Diane M.
5 out of 5
5/16/2026
Kyle was awesome! So helpful, fast, efficient and kind. Really appreciated his friendly service, thank you
Jerry L.
4 out of 5
5/16/2026
Very professional and courteous. Will be back
Janelle T.
5 out of 5
5/15/2026
The experience was concise and professional.
Alan M.
5 out of 5
5/15/2026
Always well taken care of!
Alejandro C.
5 out of 5
5/15/2026
Kyle has always been friendly communicative and professional. A true asset to the business.
Yvette F.
5 out of 5
5/14/2026
Edwin is always so professional and timely when I bring my vehicle in. He listens and provides good feedback.
Clarence H.
1 out of 5
5/14/2026
Kyle was professional but I thought the treatment by Genesis was arbitrarily and dismissive. The auto I bought had hidden flaw and wasn’t taken care of.
Donald K.
4 out of 5
5/14/2026
Kyle is great. I enjoy working with him.
Candice C.
5 out of 5
5/13/2026
Edwin was great. Hands down the best service experience I’ve had at Genesis. He got me in and out quickly and updated me while I waited. Thank you Edwin!
John G.
5 out of 5
5/13/2026
Edwin was the epitome of excellent customer service. Kind, responsive, and professional throughout.
Oleg S.
4 out of 5
5/11/2026
Complete satisfaction.
Donald H.
2 out of 5
5/9/2026
Please give me a call to share with you my experience
Heather G.
2 out of 5
5/7/2026
My service representative was great. She was helpful and knowledgeable. However, I am not satisfied with the detail that was done on my car. My new car had some marks that they were going to try to remedy by detailing it, which was not successful. Unfortunately, in the process, they used some scented products in my car and left a terrible smelling air freshener in there and it completely ruined my new car smell. Please advise your detailing service not to put any scented things in a brand new car. I’m very upset about this.
Matthew L.
4 out of 5
5/7/2026
My car was completed within 30 minutes which I appreciated.
Kevin L.
5 out of 5
5/6/2026
Exceptional service as always!
Gideon L.
4 out of 5
5/3/2026
Mariela is the best! She handled everything I asked and then some!
Natalie B.
5 out of 5
5/2/2026
Amazing service!
James H.
5 out of 5
5/2/2026
Completely satisfied with the service and Mary.
Robert Z.
5 out of 5
5/1/2026
My rep did a nice job
Rose P.
5 out of 5
5/1/2026
Appreciate Mariela’s professionalism and courtesy. Thank you Rose

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.