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Real Reviews From Verified Customers

Service Center Review Summary

5 star 144 reviews 63%
4 star 60 reviews 26%
3 star 7 reviews 3%
2 star 8 reviews 3%
1 star 10 reviews 4%
Review Us
Anglia L.
5 out of 5
5/2/2024
Excellent
Raymond R.
3 out of 5
5/1/2024
My tires were rotated, but they were not pressurized to the proper pressure as I requested.
Robert F.
5 out of 5
4/28/2024
Kyle is what us as customers hope to get when coming to get our vehicles serviced. We are a his and hers Genesis customer and I really appreciate the care Kyle gives to our vehicle's. We appreciate his time and service.
Rahil B.
4 out of 5
4/27/2024
Isaac is a gem. Fantastic experience.
Kimberly G.
5 out of 5
4/27/2024
she was absolutely wonderful to work with. I was in and out on both the drop off and the pick up absolutely love the service at norm reeves Genesis.
Larry F.
4 out of 5
4/27/2024
My service was over the top compared to the dealership. Thank you.
Yvette O.
5 out of 5
4/26/2024
Mariela and the valet team are outstanding. They represent the Genesis brand well and they should be rewarded for always going above and beyond.
Mariann A.
4 out of 5
4/26/2024
He Made me feel so special,as soon as I got there, He greated me,I didn't even had to wait more then 20min for my rental car, and I made it to my another appointment.
Frank .
2 out of 5
4/26/2024
I have been out of a vehicle for 3 days. Genesis should accommodate us customers with better care. The inconvenience alone should be enough for Genesis to go above and beyond. It’s not happening and I get no return call back. Very upset
Sahil P.
4 out of 5
4/25/2024
Kyle was great as usual. I was in and out in a few minutes
Jungwon C.
4 out of 5
4/25/2024
??!!!
Sylvia G.
5 out of 5
4/25/2024
I am very glad he was very honest and helpful.
Pipat P.
5 out of 5
4/24/2024
Mary always been a great help and provided the excellent advice when I visited the service department. Make the visit more present! Thank you
Sung H.
5 out of 5
4/24/2024
excellent job
Bernetter J.
5 out of 5
4/23/2024
Kyle was great in getting me in and out. Always a pleasure to work with him.
Jongwook P.
5 out of 5
4/22/2024
Service was completed within the expected hour and she was so kind.
Dora G.
4 out of 5
4/22/2024
Liked Kyle!
Leonel R.
5 out of 5
4/20/2024
Kyle was attentive, personable and on top of my repair. Thanks so much!
Joon B.
4 out of 5
4/19/2024
Xlnt! Al around. No complaints
Alyssa L.
5 out of 5
4/18/2024
Mary is the best! Shes super friendly, beautiful & always provides the best service possible. Id recommend her to anyone and everyone who needs service here. Thank you Mary!

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