They performed a thorough multi-point inspection and texted me a clear digital report of everything they checked. Patrick was incredibly professional, upfront about pricing, and completed the job on time. It is rare to find a shop with this level of honesty and efficiency.
Didn't expect to pay what I paid but my service was superb
I bought a Genesis to have concierge service and I couldn’t get a car to use plus when I got my car back, I had to reprogram everything which was a pain in the ****
Kyle is great !! Exceptional service
Patrick did an outstanding job. His customer service was first class. I will continue to be a loyal customer.
Best Regards,
Mark
Kyle was not only professional but personable. Made us feel confident our car was in very good hands!
Always great and fast service with updates
I was pleasantly surprised when Kyle had a loaner for me as I was told when I made the appointment that no loaner would be available. Everything went smoothly. My car was ready and clean within the time frame is was given.
Edwin, thank you for everything you do. You always go above and beyond and I appreciate everything you do. You are the reason I always go back to Genesis for all my car needs.
Kyle Predmore consistently gives me the level of service I am accustomed to. He goes above and beyond. His efforts are appreciated. I am a successesful sales person / manager (in a different industry). I know what is involved with taking good care of my clients. From what I have experienced, Kyle knows this as well. He deserves 5 stars and I will gladly give that to him every time.
Patrick made my experience at Genesis stellar. He was kind, warm, patient, and genuinely made me feel like I mattered. He did not rush me, he listened to what the issue was and did it his best to resolve it. I left completely satisfied and even had a smile on my face; that itself is shocking because I had to pay! Lol
Patrick was so helpful and made our experience great!
Patrick was great. Great customer service and he paid attention to my concerns and made sure they were all addressed.
Great service and communication
THANKS TO KYLE FOR ALWAYS BEING A TOP NOTCH SERVICE ADVISOR. I APPRECIATE HIM FOR ALL MY MAINTENANCE NEEDS. THANK YOU AGAIN.
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