Service Center

Real Reviews From Verified Customers

Jihwan Y.
5 out of 5
6/5/2024
he has been very helpful, informative and friendly! thank you!
Jason A.
5 out of 5
6/4/2024
Great service!
Kang Ho.
4 out of 5
6/2/2024
Always friendly conversation
Heesoo J.
5 out of 5
6/2/2024
She is so kind and nice. She explained kindly untill I understood. I appreciate her help.
Hyun Hee.
5 out of 5
6/2/2024
Mariela was amazing! She recommended services I needed and helped explain the whole process in detail with me as well as made sure I got the loaner car I needed. Extremely satisfied with the service and will highly recommend this dealer to my friends and family!
Kyle W.
5 out of 5
6/2/2024
Kyle W
Justin K.
5 out of 5
6/1/2024
good
Theodore C.
5 out of 5
5/31/2024
Kyle is an excellent service writer. I am glad to have him helping me with my needs
Salvador G.
5 out of 5
5/31/2024
Kyle had my service advisor for the past three years and he has been very helpful and supportive and I thanked him very much for the support and thank him again
Carolina C.
5 out of 5
5/30/2024
Excellent Service
Larry F.
4 out of 5
5/30/2024
Mariela is a very pleasant person to talk with and she has so much respect for her customer and knowledge of Genesis. You are very lucky to have an employee on your staff like Mariela.
Hansoo P.
5 out of 5
5/29/2024
Service was quick and perfect. Satisfied
Hattie S.
5 out of 5
5/28/2024
Kyle always take good care of my request and concerns.
Paul D.
4 out of 5
5/28/2024
Mariela was great .your server dept. ****!!
Keith F.
5 out of 5
5/27/2024
Kyle is great!!! He was extremely helpful in getting me out fast.
Aisha S.
4 out of 5
5/27/2024
Kyle’s customer service was absolutely outstanding! I had previously taken my car to Genesis Santa Monica however, after my experience with Kyle and The Genesis Cerritos’s family, I will be bringing my vehicle to the Cerritos location from this point forward.
Catherine W.
4 out of 5
5/25/2024
So far so good with 1st time experience. Just dealership need to set up a workstation for clients who choose to work on site while waiting for their car for servicing.
Theresa B.
5 out of 5
5/25/2024
She’s the best….
Douglas G.
5 out of 5
5/25/2024
Very nice and friendly. Our salesperson Ernesto is also delightful!
Darshna D.
5 out of 5
5/24/2024
Kyle was really nice and he remembered me even though it was quite a few months after I took my Genesis there for service. He is a very pleasant person. It was a pleasure dealing with him.

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