Kyle is always smiling - professional, knowledgeable, and a nice guy. Love working with him.
Kyle provides great customer service. 5stars
Thank you. 5 stars. Kyle Helped out tremendously
Great Job!! Got the car done quick ... everything went smooth
She was very professional and had our car ready for us when promised.
Mary was awesome. Service was fast. Appreciate that the repair was done in one day.
Great service experience. Ms. Valdez was professional and explained the service process.
Thank you. Super fast check in this time.
Kyle was very professional in his explanation of the work to be done as well as the cost. He even obtained some additional cost savings for me.
As always very friendly, met me upon arrival, informative with details of service explained each activity being performed. I see Mariela as an asset to your company and one I have become confident in her performance.
Very thorough and professional. Happy with everything.
Mariela did a great job very helpful
Mariela was helpful at all times, never receiver or listen a “negative answer” , she was always giving us a positive solution for mostly everything.
I was lied to about the status of my vehicle. It had not been serviced the day it was brought in and the service advisor lied to me and told me that the vehicle needed a fuel injector WITHOUT even an inspection made. I had called several times, asking for an update with no response until hours later. The reason why I was calling for an update was because it was apparent through my Genesis Connected Service app that the vehicle had not been touched for service. Further, the vehicle didn’t even make it into service the following day prior to lunchtime. And again, I had to call my service advisor asking for updates because she didn’t call me like she said she would. Very disappointed with service, especially for a luxury vehicle such as Genesis.
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